ComfyGO MAJESTIC IQ-9000 Electric Wheelchair

The Majestic IQ-9000 is built for reliability and durability, supporting up to 310 pounds. Made from strong yet lightweight aluminum, it's easy to use at home or on the go. The smart braking system ensures a safe and smooth ride, giving you peace of mind.

Comfortable & Stylish Design

The MAJESTIC IQ-9000 is designed with your comfort and style in mind. Customize it to match your style and comfort needs. Choose from four frame colors: classic black or a striking black with red accents, silver ort bronze.

The IQ 9000 features high-quality cushions on both the seat and backrest, offering a soft and supportive experience. Padded armrests further enhance comfort, allowing you to sit comfortably for extended periods without discomfort. 

The cushions and backrest are available in five vibrant colors: black, blue, red, taba, and the standard black.

Why we like it?

We know how important your mobility and comfort are. The Majestic IQ-9000 is a range of electric wheelchairs designed to make your life easier, providing freedom to move and comfort to enjoy every moment. The IQ 9000 folds in seconds, travel up to 19 miles on a single charge so whether you're traveling, shopping, or just moving around your house, this wheelchair is your ideal companion. Feel valued and empowered with the Majestic IQ-9000 powerchair .

Features and Benefits

☑ Users can control the direction and adjust the speed by using the 360-degree waterproof, intelligent, universal joystick controls located on the armrest. The joystick contains a power button, a battery indicator light, a horn, speed selections
☑ These series of electric wheelchairs are powered by Li-ion batteries and use two brushless DC 250W motors (a total of 500W motor power).
☑ This electric wheelchair can be used at low speed and in good road conditions, and handle moderate slopes.
☑ The wheelchair comes with an adjustable reclining backrest and storage under the seat.
☑ Can cover terrains such as grass, ramps, brick, mud, snow, and bumpy roads.
☑ The two 7.5AH airline-approved batteries get up to 20+ miles of driving distance.
☑ The lithium-ion batteries can be charged while in the wheelchair or separately.
☑ The wheelchair arrives fully assembled in the box. You only need to insert the joystick controller into the armrest. Contents in the box include the wheelchair, battery, remote control, charging unit, and user manual that includes the warranty details.

ComfyGo IQ-9000 Electric Wheelchair Manual

ComfyGO IQ-9000 Plus Product Manual

ComfyGo IQ-9000 Electric Wheelchair Specifications

FAQ's

1. Can I turn my wheelchair on or turn off with the remote control?
   No. The wheelchair's power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
2. Does my wheelchair arrive fully assembled?
   Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
3. Can my wheelchair go on an airplane or cruise?
   Yes. The 7.5AH (180WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before traveling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
4. Can I operate my wheelchair with the backrest in the reclined position?
   The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries.
5. I’ve run out of battery. Can I push my chair?
   Yes. The IQ-9000 PLUS wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
6. Does my remote control come paired with my chair?
   Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us at 1 (844) 755-5055, info@comfygmobility.com, or use the LET'S CHAT! feature on our website.
7. Can I silence the beeping sound my wheelchair makes while reversing?
   Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
8. Does the armrest raise?
   Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.
9. How do I charge the battery?
   The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
10. Can I install my controller on either side of the wheelchair?
    Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
11. Does my wheelchair come with a warranty?
    Yes, The IQ-9000 PLUS wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
12. Can I use my wheelchair on dirt and grass?
    Yes. The IQ-9000 PLUS can traverse low grass and compacted dirt with ease.
13. Where can I find the serial number of my wheelchair?
    The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

ComfyGo IQ-9000 Electric Wheelchair Warranty

The Majestic IQ 9000 electrified wheelchair includes a standard warranty: 3 years for the frame, 1 year for the motor, 1 year for the battery, and 1 year for electronic parts.

WARRANTY

Comes with a standard 3-year frame, 3-year motor, 1-year battery, and 1-year electronic parts warranty.
An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
• Assured Comfort
• Circle Specialty
• Charme Tech Sleepstar
• Dawn House
• Discover Your Mobility
• Green Transporter
• Immersus
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattress
• Supracor
• Journey - The Perfect Sleepchair (custom made to order)
• Wellell

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Wheelchair Cushions / Support Surfaces
• Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

• A 25% restocking + Handling Fees
• Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products sold by us are covered under the manufacturer’s warranty from the date of purchase. Warranty terms vary by manufacturer; please refer to individual product pages for specific details.

If an item arrives damaged, it must be reported immediately upon delivery for assistance. After the return period, any issues or defects must be addressed directly with the manufacturer under their warranty terms.

We are happy to assist by providing proof of purchase and warranty details, but we are not responsible for repairs, replacements, or warranty claims after the return period. Manufacturer warranties generally cover defects in materials or workmanship but do not cover damage from normal use, wear, and tear, or improper handling.. 

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.