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ComfyGo Phoenix Carbon Fiber Ultra Electric Wheelchair

Save $900.00 Save $900.00
Original price $3,799.00
Original price $2,999.00 - Original price $3,799.00
Original price $3,799.00
Current price $2,899.00
$2,899.00 - $2,999.00
Current price $2,899.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

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Phoenix Carbon Fiber Electric Wheelchair


Phoenix Carbon Fiber: Mobility Redefined

Dealing with traditional mobility aids can be challenging, as their weight and bulk may hinder daily activities and travel. Standard wheelchairs, often limited by battery life and difficulty in handling varied terrains, can restrict movement.

The Phoenix Carbon Fiber Electric Wheelchair addresses these issues by offering a practical solution. Constructed from high-quality carbon fiber, this wheelchair is exceptionally lightweight, with the main frame starting at just 26 lbs. It boasts a 15-mile range, a top speed of 4 mph, and a weight capacity of 240 lbs, making transportation and storage significantly easier while enhancing mobility and freedom



Enhanced Mobility with the Phoenix Carbon Fiber Electric Wheelchair

The Phoenix Carbon Fiber Electric Wheelchair redefines portability and strength in mobility aids. Made from advanced carbon fiber, it's remarkably lightweight yet durable, ensuring ease of transport without sacrificing reliability. Its efficient motors and smooth ride make every journey comfortable, offering a perfect blend of innovation and practicality in a sleek design.




Phoenix Carbon Fiber Wheelchair: Essential Features


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Upgraded Textiles (Remote Control Included)

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Standard Textiles (No Remote Control Included)

360° Joystick with LCD Display

The Phoenix wheelchair features a 360-degree universal intelligent digital joystick with an LCD display, ensuring precise and effortless control over your mobility.

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Ultra Lightweight

The ComfyGO Phoenix carbon fiber electric wheelchair boasts a lightweight 26lb frame and two battery options, providing versatility and convenience. 

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Airline & Cruise Approved

These batteries are airline and cruise-approved, allowing for seamless travel experiences. 

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Features and Benefits


☑ Featherweight Design: At just 26 lbs for the main frame, the Phoenix offers easy transport and storage, ideal for travel


☑ Dominant Drive: Equipped with dual 250W brushless motors, the Phoenix ensures a smooth ride across various terrains. Its joystick controller offers precise, easy navigation.


☑ Adaptable Battery Choices: Choose dual 24V*6.6AH lithium-ion batteries with the Phoenix for extended trips, ensuring you're ready for longer adventures without limits


☑ Unwavering Quality: The Phoenix Carbon Fiber Wheelchair stands for durability, designed to reliably support daily use and travel as your steadfast companion.


Documents


PDF IconComfyGo Phoenix Manual


Specifications


Features Details
Total Weight 35 lbs
Weight without Battery 29 lbs
Main Frame Weight (Heaviest Piece) 26 lbs
Max Speed 4 mph
Battery Dual 24V 6.6AH lithium-ion batteries with a 6-8 hour charging time
Range Up to 15.5 miles
Motors Two 250W brushless silent motors with a 500W combined motor power
Brakes Intelligent Electromagnetic Brakes for enhanced safety and smooth stopping
Seating Area 18.5" width and 16" depth cushion for maximum comfort
Frame Material Carbon fiber for durability and corrosion resistance
Loading Weight Capacity 240 lbs
Tires Solid 10" rear tires and 6" solid front tires
Controller Digital joystick controller with LCD display for effortless navigation
Weather Resistance Weather-resistant wiring, connectors, processor, motors, and controller
In the Box Two lithium-ion batteries, joystick (controller), optional remote controller, battery charger, anti-tip wheels, and user manual.

Warranty


1-Year warranty on the frame, motor, battery, and electronic parts

ComfyGo Phoenix Carbon Fiber Ultra Electric Wheelchair FAQ

  1. Can I turn my wheelchair on or turn off with the remote control?
    No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
  2. Does my wheelchair arrive fully assembled?
    Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
  3. Can my wheelchair go on an airplane or cruise?
    Yes. The 6.6AH (158.4WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
  4. I’ve run out of battery. Can I push my chair?
    Yes. The wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
  5. Does my remote control come paired with my chair?
    Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here https://www.youtube.com/watch?v=BfzfnSPWqNA to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us (307) 243 4414, support@firstclassmobility.com, or use LET’S CHAT! feature on our website, https://firstclassmobility.com
  6. Can I silence the beeping sound my wheelchair makes while reversing?
    Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
  7. Does the armrest raise?
    Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.
  8. How do I charge the battery?
    The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
  9. Can I install my controller on either side of the wheelchair?
    Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
  10. Does my wheelchair come with a warranty?
    Yes, The Phoenix wheelchair comes with a standard 1-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
  11. Can I use my wheelchair on dirt and grass?
    Yes. The Phoenix can traverse low grass and compacted dirt with ease.
  12. Where can I find the serial number of my wheelchair?
    The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

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Return and Refund Policy

Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

If you need to exchange your product, you must first recieve a return authorization form.  Each manufacturer has there own time frames within which returns may be possible. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. 

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur a 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product. 

Products manufactured by these Vendors are Non-Returnable:

Medacure Inc

Product Categories that are Non-Returnable:

Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)

Hospital Beds - (cannot be returned - special order item)

 

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-2 business days and delivered within 4-7 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

  • I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of return shipping and the cost of a new product shipping in the case of a refund or exchange. 
  • I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund. 
  • I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%. 

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 


Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,


BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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