Proactive Medical Protekt Rollator: Ultimate Mobility and Comfort
The Protekt Steel Rollator (Knock Down) by Proactive Medical combines style, affordability, and independence. It offers excellent maneuverability and stability, with ergonomic hand brakes, a removable padded backrest, and a water-resistant nylon pouch. Easily folds with a built-in strap and supports up to 350 pounds.
The Protekt Steel Rollator focuses on style, affordability, and independence. It provides great maneuverability and stability with ergonomic hand brakes, a removable padded backrest, and a water-resistant nylon pouch. Easily folds with a built-in strap and supports up to 350 pounds.
The Protekt Aluminum Rollator offers style, affordability, and independence. Made of lightweight aluminum, it ensures great maneuverability and stability. It features ergonomic hand brakes, a removable padded backrest, and a water-resistant nylon pouch. Easily folds with a built-in strap and supports up to 300 pounds.
The Protekt Bariatric Rollator provides stability and independence for larger individuals. Its reinforced steel frame and large forks ensure strength, while the 8" wheels enhance maneuverability and safety. It includes ergonomic hand brakes, a removable padded backrest, and a water-resistant nylon pouch . Easily folds with a built-in strap and supports up to 500 pounds.
Protekt Bariatric Rollator Features and Benefits
- Durable reinforced steel frame.
- Two-button removable curved padded backrest.
- Comfortable, flip-up padded seat.
- Easy-to-operate ergonomic hand brakes.
- Height-adjustable for a custom fit.
- Nylon pouch attaches under seat for added privacy and security of personal items.
- Equipped with a folding mechanism for easy storage and transport.
- 8" black casters with soft grip tires, ideal for both indoor and outdoor use.
- Weight Capacity: 500 lbs.
Documents
Proactive Medical Protekt Rollator Manual
Proactive Medical Protekt Rollator Brochure
Proactive Medical Protekt Rollator PDCA Coding Verification Letter
Specification
| Feature |
Specification |
| Overall Width |
29" |
| Width b/w Hand Grips |
25" |
| Seat Dimensions |
18" (W) x 13.5" (D) |
| Seat-to-Floor Height |
twenty two" |
| Adjustable Handle Height |
34" - 38" |
| Wheel Size |
8" |
| Product Weight |
24 lbs. |
| Carton Dimensions |
36" x 23" x 10" |
| Shipping Weight |
28.5 lbs. |
Warranty Information
- Your Proactive Medical Rollator comes with a lifetime warranty for the original purchaser, covering any defects in materials and workmanship.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
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