The Passport Plus Lightweight Mobility Scooter SuperHandy
Are you looking for a lightweight foldable and compact design? SuperHandy Passport The Plus Lightweight Scooter offers a range of practical features, including two swappable batteries that provide a combined travel range of up to 11 miles (5.5 miles per battery). It supports a weight capacity of 330 pounds and boasts a tight 31-inch turning radius for excellent maneuverability. Additionally, the scooter is designed for easy storage and transport, making it an ideal choice for convenient mobility.
The Passport Plus Comfort and Style
Equipped with a manual fast-acting drum brake system for quick stopping in urgent situations, the scooter offers both style and comfort. It features a wide 16.9” fully padded faux leather seat and backrest, providing plush cushioning that is removable and has adjustable height settings to suit users of all heights. The scooter is controlled by a variable-speed thumb drive accelerator, ensuring easy propulsion while reducing wrist and grip fatigue during use.
Designed for your Comfort and Safety
The Passport Plus scooter has a fast-acting drum brake system for quick stops, giving you peace of mind. Its wide, fully padded faux leather seat and backrest provide luxurious comfort with adjustable height settings for all users. With seamless performance, a sharp turning radius, and smooth rides on non-marking rubber tires, you'll navigate confidently wherever you go. Tool-free adjustments and easy folding make it convenient to use and transport. Say goodbye to mobility challenges and hello to new adventures with the SuperHandy Passport Plus Mobility Scooter. Whether running errands or exploring new places, this scooter will be your reliable companion every step of the way.
Parts and Features Overview
Adjustable Handlebar Angle
Adjustable Cushioned Arm Rests
Easy to Use Controls
Features & Benefits
Lightweight Design: Easy to transport and handle.
Smooth Ride: Provides stability and a smooth ride over various surfaces.
Eco-friendly Operation: Ensures quiet, efficient, and eco-friendly operation.
Convenient Storage: Offers convenient storage for personal items.
Quick Recharging: Long-lasting power source with quick recharging capabilities.
Why We Like It!
Portability: Its lightweight design makes it effortless to transport and manage.
Comfort: Provides a comfortable and secure grip.
Durability: Durable and lightweight, enhancing both portability and strength.
Versatility: Suitable for various surfaces, ensuring versatility and reliability.
Low Maintenance: Maintenance-free tires prevent flats and ensure a smooth ride.
The warranty covers 12 months for workmanship, excluding issues caused by improper usage or operations not following specifications.
Order Acknowledgment
Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.
Payment Authorization Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.
Stock Verification After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:
An estimated restock date
Alternative products
A full refund upon request
Order Updates You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.
Cancellations (Before Order Ships)
If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.
Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.
Refunds and Returns.
All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.
Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.
If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.
Returns
You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:
Be in unused condition
Be returned in its original packaging
Include all parts, accessories, and documentation
Products manufactured by these Vendors are Non-Returnable:
Company List
AFIKIM
Assured Comfort
Circle Specialty
Charme Tech Sleepstar
Dawn House
Discover Your Mobility
Green Transporter
Immersus
Medacure Inc
ObboMed
Pushpak Motors
Prius Healthcare
Pro Active Medical Protekt Aire
ROHO
Scoota Trailer
SleepSafe Beds
Span America Mattress
Supracor
Journey - The Perfect Sleepchair (custom made to order)
Wellell
Product Categories that are Non-Returnable:
Non-Returnable Product Categories
Adjustable Beds
Hospital Beds - (cannot be returned - special order item)
Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
Wheelchair Cushions / Support Surfaces
Specificied Scooters and Wheelchair brands
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.
Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please Read the Following
When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:
I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
I understand that if my order has left the warehouse, I am unable to receive a full refund.
I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Missed Delivery and Return Policy
In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:
A 25% restocking + Handling Fees
Outbound and return shipping costs associated with the delivery attempt.
We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible
BOGO Promotions
In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].
Warranty
All products sold by us are covered under the manufacturer’s warranty from the date of purchase. Warranty terms vary by manufacturer; please refer to individual product pages for specific details.
If an item arrives damaged, it must be reported immediately upon delivery for assistance. After the return period, any issues or defects must be addressed directly with the manufacturer under their warranty terms.
We are happy to assist by providing proof of purchase and warranty details, but we are not responsible for repairs, replacements, or warranty claims after the return period. Manufacturer warranties generally cover defects in materials or workmanship but do not cover damage from normal use, wear, and tear, or improper handling..
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Passport Plus User Manual