Triumph Escape The Next Step in Mobility
The Triumph Escape Folding Rollator is a lightweight, easy-to-use walker designed to help people move around comfortably. It can hold up to 300 pounds and weighs only 15.4 pounds, so it's light enough to carry and store. The seat is 18.5" by 9.5", giving plenty of space to sit and rest. You can choose from three seat heights—19 inches (Super Low), 21 inches (Low), or 24 inches (Standard)—making it easy to find the right fit. Whether indoors or outdoors, this rollator is perfect for staying active and independent.
New: Available also in Petite Version with a seat width of 14.5x9.5 inches and 19 inches seat height.
Compact Design
The Escape Rollator is designed to provide users with the independence they need to maintain an active lifestyle, all while offering superior comfort and reliability. Its foldable and adjustable features make it suitable for nearly any user, ensuring a comfortable seated or walking experience. Compact in design, the Escape easily fits into a car trunk and can even fold partially while in use, allowing it to pass through narrow spaces such as doorways.
Lightweight and Comfortable Escape Rollator
The Escape Rollator is made from lightweight aluminum, making it durable but easy to use. It has a large padded seat and ergonomic backrest for extra comfort, perfect for everyday use. More than just a walking aid, it helps users stay active while always having a place to rest. Whether you're running errands or taking a stroll, the Escape offers convenience and ease.
Essential Features
Weight Capacity 300 lbs
Adjustable Padded Backrest
Adjustable Handle Height
Cable-Free Braking System
Foldable Aluminum T-Frame
Swivel 8'' Wheels with Anti-Shock Foam
Features and Benefits:
- Large 8-inch wheels: Ensures smooth navigation across various surfaces, reducing the strain on the user.
- Ergonomically designed brake handles: Positioned at a natural angle to reduce wrist stress, making it easier to control.
- Three seat heights available: Options of 19", 21", and 24" seat heights cater to users of different sizes.
- Lightweight aluminum frame: The sturdy T-frame construction provides durability without adding excess weight.
- Compact folding system: A convenient folding mechanism allows for easy transport and storage; the rollator can even partially fold to fit through narrow doorways.
- Anatomical handles with hidden braking system: The wider handle grips offer better comfort, and the brakes are easy to apply while remaining discreet.
- Large padded seat with ergonomic backrest: Provides extra comfort for seated rest, especially during extended periods outdoors.
- Foldable shopping bag included: Comes with a practical shopping bag, which can be easily folded and stored. A shopping bag with a cover is also available for added protection.
- Optional accessories: Includes attachments such as a cane holder, cup holder, bamboo tray, and slow-down brake, all sold separately.
Documents
Escape Folding Rollator Product Brochure
Escape Folding Rollator User Manual
Escape Folding Roller Parts List
Specification
| Dimensions |
Super Low |
Petite |
Low |
Standard |
| Seat Height |
19" (48 cm) |
19" (48 cm) |
21" (54 cm) |
24" (61 cm) |
| Handle Height Range |
28” - 36" (71 - 91.5 cm) |
28” - 36" (71 - 91.5 cm) |
29.5" - 37.5" (75 - 95.3 cm) |
32” - 40" (81.3 - 101.6 cm) |
| Distance between handles |
19" (48.25 cm) |
15.5" (39.4 cm) |
19" (48.25 cm) |
19" (48.25 cm) |
| Distance between wheels |
19" (48.25 cm) |
16.25" (41.25 cm) |
19" (48.25 cm) |
19" (48.25 cm) |
| Seat Size |
18.5 x 9.5" (47 x 24 cm) |
15.25 x 9.5" (38.75 x 24 cm) |
18.5 x 9.5" (47 x 24 cm) |
18.5 x 9.5" (47 x 24 cm) |
| Overall Width |
25" (63.5 cm) |
22.75" (57.8 cm) |
25" (63.5 cm) |
25" (63.5 cm) |
| Overall Length |
25.6" (65 cm) |
25.6" (65 cm) |
25.6" (65 cm) |
25.6" (65 cm) |
| Depth Folded |
11" (28 cm) |
11" (28 cm) |
11" (28 cm) |
11" (28 cm) |
| Wheel Diameter |
8" (20.3 cm) |
8" (20.3 cm) |
8" (20.3 cm) |
8" (20.3 cm) |
| Weight Capacity of Rollator |
300 lb (136 kg) |
300 lb (136 kg) |
300 lb (136 kg) |
300 lb (136 kg) |
| Weight Capacity of Basket |
11 lb (5 kg) |
11 lb (5 kg) |
11 lb (5 kg) |
11 lb (5 kg) |
| Product Weight |
18.3 lb (8.34 kg) |
17.5 lb (7.98 kg) |
18.5 lb (8.42 kg) |
18.7 lb (8.5 kg) |
Warranty Information
- Triumph Mobility offers a lifetime warranty on the Escape Rollator frame and a 5-year warranty on the brake handles for defects in materials and workmanship. Wear items like handgrips, brake cables, and wheels are not covered. This warranty applies only to the original buyer and cannot be transferred. Damage from improper installation, modifications, or misuse is not covered.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
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