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Travel the Right Way with Scooters and Motorized Wheelchairs on Airlines - Mobility Plus Direct
October 5, 2023 Daniel Parker

Air Travel Tips for Scooters and Wheelchairs

Traveling with a mobility aid takes a little extra planning. These tips will help your trip go smoothly.

Pre-flight preparation:

Traveler's rights document

Contact your airline early. Tell them about your mobility device when you book, and ask about any size, weight or battery limits for power wheelchairs.

Check your device meets airline guidelines. Most airlines accept mid-sized power wheelchairs and many wheelchairs and travel mobility scooters, as long as the device meets their size and weight limits and the battery is FAA-compliant. Folding power chairs with lithium-ion batteries, such as the ComfyGO Majestic IQ and Phoenix range, are designed with air travel in mind. If your device meets the requirements, US airlines must carry it free of charge.

Know your rights. In the US, the Airline Passengers with Disabilities Bill of Rights protects your right to fly with a mobility device. It also makes airlines responsible for any loss or damage while your device is in their care.

Check the rules for international trips. Regulations for mobility devices vary by country, so check your destination’s requirements before you go.


Airport security check

Days before your flight

  • Charge your device fully. It’s easy to overlook, and a flat battery mid-trip is hard to fix.
  • Charge removable batteries separately. Ask your airport whether it has charging points for mobility devices when you contact the airline.
  • Keep your documents together. Put medical, insurance and mobility device paperwork with your travel documents, in a secure bag you can reach easily.

At the airport

  • Arrive early. Aim for at least one hour before standard check-in, especially if you’re new to the airport. That gives you time to find check-in and tell staff you’re traveling with a power wheelchair.
  • Gate-check your device. You can stay in your power chair or scooter until boarding, and it lowers the risk of loss or damage in transit.
  • Bring your battery specification sheet. Tell staff if your device uses lithium batteries, and show the spec sheet as proof it’s FAA-compliant. Models like the ComfyGO wheelchairs or our airline approved mobility scooters come with this documentation.



TSA Airport check

Security: What to Expect

Screening with a mobility aid takes longer, and security staff may not have your device details in advance. Expect extra questions, and arrive early so it doesn’t feel rushed.

  • Remove personal items. If you stay seated in your device, you’ll still need to put shoes, jackets, bags and accessories through the X-ray. Have them ready to go.
  • Expect a separate screening area. Staff will usually do a pat-down and inspect your wheelchair or scooter.
  • Your device will likely be swabbed. Staff test power wheelchairs for traces of explosives. It’s a routine check.

After the Screening
Once cleared, gather your belongings and head to your gate. Staying organized and relaxed during this process helps keep everything running smoothly.

A Few Important Notes:

  • Different airports, different procedures: Security protocols can vary slightly depending on the airport. However, all staff should be polite and accommodating.
  • Technology is evolving: Screening methods improve regularly, so the process may become quicker and easier in the future.
  • Request support if needed: If you ever feel uneasy going through security alone, don’t hesitate to ask for an escort or additional assistance.

Traveling with a mobility device might mean a few extra steps, but with preparation and a calm approach, you can breeze through security and focus on enjoying your journey.

Understanding FAA Rules on Mobility Device Batteries

When flying with a wheelchair or mobility device, it's important to understand FAA guidelines regarding batteries:

  • Sealed Lead Acid (SLA) Batteries: If your device uses an SLA battery that cannot be removed, the battery can remain installed and stowed as-is.
  • Lithium-Ion Batteries: Devices with lithium-ion batteries must comply with specific watt-hour (Wh) limits:
    • A single battery must not exceed 300 Wh.
    • If using two batteries (common with travel scooters), each must not exceed 160 Wh.
    • Passengers can carry one spare battery up to 300 Wh or two spares up to 160 Wh each.

To calculate watt-hours, multiply the battery’s voltage (V) by its amp-hours (Ah). For example, the ComfyGO X-7 Lightweight Wheelchair’s 24V, 7.5Ah battery equals 180 Wh, making it travel-compliant.

For detailed guidelines, refer to FAA resources or contact your airline directly for assistance with your mobility device.

 

    Travelling with a mobility device

    At Your Destination: Key Tips for a Smooth Arrival

    Preparation and communication with your destination airport are essential. Many airports offer mobility assistance, and your airline can help coordinate support. Here's what to expect and how to prepare:

    • Retrieving Your Device: Your mobility device will typically be returned at the same location where it was checked at boarding. Inspect it for any damage or signs of mishandling. If you notice an issue, notify airline staff immediately to start a claim.

    • Reassembly and Check: Reattach any removed items, such as batteries, joysticks, or personal belongings, and verify your device is functioning properly. Once confirmed, proceed to baggage claim to collect your luggage.

    Additional Tips for a Seamless Journey:

    1. Emergency Preparedness: Familiarize yourself with manual operation of your wheelchair in case of unexpected issues.
    2. Leverage Online Resources: Join forums or communities where travelers share insights on destinations and airlines.
    3. Pre-Trip Maintenance: Schedule a check-up for your mobility device to minimize the risk of issues.
    4. Accessible Accommodations: Confirm your destination meets your mobility needs, including accessible bathrooms, ramps, and suitable terrain for your device.

    With these steps, you can confidently begin your trip, knowing you're prepared for every stage of your journey

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      Final Thoughts

      Traveling with a power wheelchair, scooter or aide is entirely possible, and with a little time undertaking the right preparation, communication and attitude,  traveling with a mobility vehicle should help you fully and enjoyably discover new place and live your life to the fullest!

      We at First Class Mobility believe that everyone should be able to feel empowered in their everyday lives, but especially during their holidays and thus we hope that this article provides a few tips in helping you and your loved ones to do that to the fullest.

      For questions, reach out to our consultants. Thank you for reading, and safe travels!

      Note: This information is based on our experience and is intended as a general guide. Always verify current regulations and policies with airlines, regulators, and government guidelines before traveling.

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