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Journey Luxe Elite Electric Recreational Mobility Scooter Skip to content

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Journey Luxe Elite Electric Recreational Mobility Scooter

SKU 08611

Discountiued see Ewheels EW-72 for comparable option

Sold out
Original price $3,649.00
Original price $3,649.00 - Original price $3,649.00
Original price $3,649.00
Current price $3,349.00
$3,349.00 - $3,349.00
Current price $3,349.00
Availability:
Out of stock
Availability:
Out of stock

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Order Acknowledgment


Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

  • Payment Authorization
    Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

  • Stock Verification
    After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

    • An estimated restock date
    • Alternative products
    • A full refund upon request
  • Order Updates
    You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

  • Be in unused condition
  • Be returned in its original packaging
  • Include all parts, accessories, and documentation

Products manufactured by these Vendors are Non-Returnable:

Company List

  • AFIKIM
  • Amico (custom order)
  • Assured Comfort
  • Circle Specialty
  • Charme Tech - StarSleep
  • Costcare
  • Dawn House
  • DeBug
  • Discover Your Mobility
  • Green Transporter
  • Handicare
  • Hooga Health 
  • Immersus
  • Medacure Inc
  • ObboMed
  • Pushpak Motors
  • Prius Healthcare
  • Pro Active Medical & Protekt Aire
  • ROHO
  • Scoota Trailer
  • SleepSafe Beds
  • Span America Mattresses 
  • Supracor
  • Journey Health - The Perfect Sleepchair (custom-made to order)
  • Wellell
  • Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

  • Adjustable Beds
  • Hospital Beds - (cannot be returned - special order item)
  • Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
  • Red Light Therapy
  • Wheelchair Cushions / Support Surfaces
  • Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

  • I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
  • I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund. 
  • I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

  • A 25% restocking and handling fee
  • Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,


BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Journey Luxe Electric Recreational Mobility Scooter

Experience true Comfort and Luxury

Experience true Comfort and Luxury

Experience true comfort with the Journey Luxe Elite. Equipped with front and rear suspension, this scooter glides over any terrain, providing an ultra-smooth ride that makes every journey enjoyable.

The fully adjustable captain's seat, with rear tilt and adjustable tilt-up armrest, allows you to find the perfect position for maximum comfort.

Unmatched Agility and Efficiency

Unmatched Agility and Efficiency

This scooter is not just a means of transportation; it's a vehicle for excitement and exploration. With a top speed of up to 13 mph, you can navigate through your day with amazing high quality suspension can easy go thru hard terrain.

The powerful 48 Volt, 20Ah battery ensures a range of up to 35 miles on a single charge, allowing you to conquer longer journeys without worry.

Your safety is our priority

Your safety is our priority

The Journey Luxe Elite comes equipped with electromagnetic hand brakes, providing precise stopping power when you need it. The front steel bumper offers added protection, while dual rear-view mirrors enhance visibility and awareness.

The full LED lighting package, including directional turn signals, brake lights, and an ultra-bright headlight with both rear and side LED running lights, ensures you remain visible day or night.

Adjustable Bed Features

Specifications

Features Details
Weight Capacity 400 lbs maximum capacity
Overall Weight 260 lbs
Speed 13 mph maximum speed
Battery 48V, 20 Ah
Driving Range Up to 35 miles per charge
Overall Dimensions Length: 63"
Width: 28"
Height: 42"
Seat Dimensions Height: 28"
Width: 18"
Length: 18"
Rear Basket Dimensions Height: 11"
Length: 10"
Width: 20"
Floor Clearance 4.5”
Tire Size Front and rear 16"
Wheelbase 40"
Rotation Radius 73"

Documents

PDF icon Journey Luxe Electric Recreational Mobility Scooter Manual

Key Features

☑ Made for cruising
☑ Three pre-set speed switch
☑ Premium smooth ride
☑ Safe and Fun
☑ LED Console
☑ Rearview Mirrors

Warranty:

A standard twelve (12) months warranty from the original purchase

Customer Reviews

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