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Discover Mobility Phoenix Portable Power Wheelchair

2 Year Warranty on Main Frame

Save $1,017.00 Save $1,017.00
Original price $3,499.00
Original price $3,499.00 - Original price $3,499.00
Original price $3,499.00
Current price $2,482.00
$2,482.00 - $2,482.00
Current price $2,482.00
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped

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Phoenix Portable Power Wheelchair by Discover My Mobility

The Phoenix Portable Power Wheelchair by Discover Mobility is a lightweight solution for those needing mobility assistance. Weighing just 44 pounds and supporting up to 265 pounds, it's easy to transport and maneuver. With a driving range of up to 22 miles and a top speed of 3.75 mph, you can confidently navigate various environments. Powered by two 180 W brushless DC motors, it delivers reliable performance. The 19-inch width between the arms ensures a comfortable fit, helping you regain your independence and enjoy daily activities.

Phoenix Portable Power Wheelchair by Discover My Mobility

Effortless Portability for On-the-Go Living

The Discover Mobility Phoenix Folding Power Wheelchair is designed for ultimate convenience. It unfolds to 37 inches long, 24.5 inches wide, and 37 inches high, offering a spacious and comfortable ride. When it’s time to store or transport, it easily folds down to a compact 25 inches long, 12.5 inches wide, and 29 inches high, fitting into tight spaces with ease. This thoughtful design ensures you can take it along wherever your adventures lead you without any hassle.

Phoenix Portable Power Wheelchair

Powerful and Convenient Battery System

The Phoenix is equipped with two 24v 140-watt auto-connect lithium-ion battery packs. You only need to use one battery pack at a time, with the second serving as a backup for those moments when you forget to charge. If you prefer, you can use both batteries simultaneously, effectively doubling your travel range before needing to recharge. The new auto-connect feature eliminates cumbersome plugs; you simply slide in the battery for quick and easy setup.

Discover Mobility Phoenix Portable Power Wheelchair Battery System

Travel-Ready and Airline Approved

The Phoenix is incredibly lightweight and easy to handle, making it ideal for air travel, trains, buses, and cruise ships. It's FAA-approved for airline travel and comes with two airline-compliant, non-spillable lithium-ion batteries (one included for free). This allows you to take your Phoenix on airplanes, cruise ships, public transportation, and even in taxis or rideshares like Uber and Lyft. You can travel confidently knowing your mobility aid is designed for long-distance journeys.

Phoenix Portable Power Wheelchair - FAA Approved

User-Friendly Joystick for Easy Control

The Phoenix Portable Power Wheelchair comes with a simple touch joystick controller, making it easy to navigate. The joystick can be quickly switched from the right armrest to the left, or vice versa, in just minutes. This flexible design accommodates both right-handed and left-handed users, ensuring comfort and ease of use for everyone.

 Discover Mobility Phoenix Portable Power Wheelchair


Features and Benefits


  • A Lightweight Wheelchair: Weighs only 44 pounds, making it easy to lift, transport, and store.
  • Compact Foldability: Folds into a small size, allowing for hassle-free storage in tight spaces like car trunks or closets.
  • Long Travel Range: Provides a range of up to 22 miles, so you can move freely without frequent charging.
  • Brushless DC Motors: Offers powerful and efficient performance, even on hills or tough terrain.
  • Auto-Connect Battery System: Quick and easy battery changes with no complicated plugs, enhancing convenience.
  • Dual Battery Setup: Use one battery with the second as a backup, or both for extended travel range.
  • Airline and Cruise Approved: FAA-approved, making it easy to bring along on flights, cruises, and public transportation.
  • Travel-Ready: Perfect for long trips by air, train, or rideshare, ensuring you stay mobile on all your adventures.
  • Comfortable Design: Offers a 19-inch space between the armrests for a comfortable fit.
  • User-Friendly Operation: Designed for ease of use, offering quick setup and intuitive controls for enhanced independence.

Documents


Phoenix Portable Power Wheelchair User ManualPhoenix Portable Power Wheelchair User Manual

Phoenix Specifications


Specification Details
Weight Capacity 265 lbs
Weight (Without Battery) 44 lbs
Weight (With Two Batteries) 52 lbs
Unfolded Size (L × W × H) 37" × 24.5" × 37"
Folded Size (L × W × H) 25" × 12.5" × 29"
Seat Width Between Arms 19"
Cushion Width 19"
Cushion Depth 17"
Seat Height 18"
Motor Type Brushless DC Motor
Rated Power 180 W × 2 pcs
Input Power (Motor) DC 24V
Brake System Intelligent Electromagnetic Brake
Battery Type Lithium-ion
Battery Capacity 150 Watt Hour Each × 2 pcs
Battery Output Voltage DC 24V
Controller Type/Plug Type Assist Type/European Standard, 2 Core
Controller Input Power AC 100-220 V, 50-60Hz
Controller Output Voltage/Current DC 24V, 2A
Front Casters (Size) 7" × 1.77"
Front Tire Type Solid Tire
Front Tire Material PU
Rear Wheel (Outer Diameter/Tire Width) 12.5" × 2.25"
Rear Tire Type Solid Tire
Rear Tire Material PU
Maximum Grade 12°
Driving Range 22 miles
Max Speed 3.75 mph
Turning Radius 32"
Highest Obstacle Capability 1.57"

Warranty Information


  • This wheelchair has a 2-year warranty on the main frame (no coverage for misuse), a 1-year warranty on the motor wheel (reducer and PU tires with no coverage for excess load), a 9-month warranty on the battery (no coverage for improper charging), and a 1-year warranty on the controller and joystick (no coverage for misuse); all warranties are void for misuse or unauthorized modifications.


Product Video

Discover My Mobility Authorized Dealer

Warranty Information

This wheelchair has a 2-year warranty on the main frame (no coverage for misuse), a 1-year warranty on the motor wheel (reducer and PU tires with no coverage for excess load), a 9-month warranty on the battery (no coverage for improper charging), and a 1-year warranty on the controller and joystick (no coverage for misuse); all warranties are void for misuse or unauthorized modifications.

Return and Refund Policy

Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.

Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.

First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.

EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.


Products manufactured by these Vendors are Non-Returnable:

Company List
  • AFIKIM
  • Assured Comfort
  • Charme Tech
  • Dawn House
  • Green Transporter
  • Immersus
  • Medacure Inc
  • Pushpak Motors
  • Prius Healthcare
  • ROHO
  • Scoota Trailer
  • SleepSafe Beds
  • Journey - The Perfect Sleepchair (custom made to order)

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories
  • Adjustable Beds
  • Hospital Beds - (cannot be returned - special order item)
  • Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
  • Wheelchair Cushions
  • Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

  • I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
  • I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
  • I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
  • I understand that if my order has left the warehouse, I am unable to receive a full refund. 
  • I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee. 

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 


Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

  • A 25% restocking fee of the product's total purchase price.
  • Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,


BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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