Phoenix Portable Power Wheelchair
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Ships in 1-3 Business Days
Ships From: Warren, Michigan
2 Years Warranty
No Sales Tax
Free Shipping US
Lowest Prices Guaranteed
Ships in 1-3 Business Days
Ships From: Warren, Michigan
2 Years Warranty
The Phoenix Portable Power Wheelchair by Discover Your Mobility is a lightweight solution for those needing mobility assistance. Weighing just 44 pounds and supporting up to 265 pounds, it's easy to transport and maneuver. With a driving range of up to 22 miles and a top speed of 3.75 mph, you can confidently navigate various environments. Powered by two 180 W brushless DC motors, it delivers reliable performance. The 19-inch width between the arms ensures a comfortable fit, helping you regain your independence and enjoy daily activities.
The Discover Your Mobility Phoenix Folding Power Wheelchair is designed for ultimate convenience. It unfolds to 37 inches long, 24.5 inches wide, and 37 inches high, offering a spacious and comfortable ride. When it’s time to store or transport, it easily folds down to a compact 25 inches long, 12.5 inches wide, and 29 inches high, fitting into tight spaces with ease. This thoughtful design ensures you can take it along wherever your adventures lead you without any hassle.
The Phoenix conveniently folds down to the size of a medium suitcase, making it quick and easy to store in the trunk of almost any car. This compact design allows for greater freedom and flexibility, enabling you to go wherever you want and do more things your way.
The Phoenix is equipped with two 24v 140-watt auto-connect lithium-ion battery packs. You only need to use one battery pack at a time, with the second serving as a backup for those moments when you forget to charge. If you prefer, you can use both batteries simultaneously, effectively doubling your travel range before needing to recharge. The new auto-connect feature eliminates cumbersome plugs; you simply slide in the battery for quick and easy setup.
The Phoenix is incredibly lightweight and easy to handle, making it ideal for air travel, trains, buses, and cruise ships. It's FAA-approved for airline travel and comes with two airline-compliant, non-spillable lithium-ion batteries (one included for free). This allows you to take your Phoenix on airplanes, cruise ships, public transportation, and even in taxis or rideshares like Uber and Lyft. You can travel confidently knowing your mobility aid is designed for long-distance journeys.
The Phoenix Portable Power Wheelchair comes with a simple touch joystick controller, making it easy to navigate. The joystick can be quickly switched from the right armrest to the left, or vice versa, in just minutes. This flexible design accommodates both right-handed and left-handed users, ensuring comfort and ease of use for everyone.
Optional Samson Case
Protect your Phoenix with the Samson Case, a durable hard-shell designed to safeguard during travel. Ideal for airports, cruise ships, and more, it ensures maximum protection for your Phoenix.
Optional Removable Leg Rest
Enjoy comfort and flexibility with removable elevating swing-away leg rests. Easily remove them for convenience, while elevating legs for personalized support during your Phoenix experience.
Optional Vulcan Lift
The Vulcan Lift is a lightweight, easy-to-use solution for lifting your Phoenix scooter or wheelchair. Weighing just 22 lbs, it can lift up to 110 lbs, making transportation effortless and efficient.
Phoenix Portable Power Wheelchair User Manual
Specification | Details |
---|---|
Weight Capacity | 265 lbs |
Weight (Without Battery) | 44 lbs |
Weight (With Two Batteries) | 52 lbs |
Unfolded Size (L × W × H) | 37" × 24.5" × 37" |
Folded Size (L × W × H) | 25" × 12.5" × 29" |
Seat Width Between Arms | 19" |
Cushion Width | 19" |
Cushion Depth | 17" |
Seat Height | 18" |
Motor Type | Brushless DC Motor |
Rated Power | 180 W × 2 pcs |
Input Power (Motor) | DC 24V |
Brake System | Intelligent Electromagnetic Brake |
Battery Type | Lithium-ion |
Battery Capacity | 150 Watt Hour Each × 2 pcs |
Battery Output Voltage | DC 24V |
Controller Type/Plug Type | Assist Type/European Standard, 2 Core |
Controller Input Power | AC 100-220 V, 50-60Hz |
Controller Output Voltage/Current | DC 24V, 2A |
Front Casters (Size) | 7" × 1.77" |
Front Tire Type | Solid Tire |
Front Tire Material | PU |
Rear Wheel (Outer Diameter/Tire Width) | 12.5" × 2.25" |
Rear Tire Type | Solid Tire |
Rear Tire Material | PU |
Maximum Grade | 12° |
Driving Range | 22 miles |
Max Speed | 3.75 mph |
Turning Radius | 32" |
Highest Obstacle Capability | 1.57" |
Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:
Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.
Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.
These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns.
All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.
Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.
Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.
First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.
EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.
Products manufactured by these Vendors are Non-Returnable:
Product Categories that are Non-Returnable:
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.
Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please Read the Following
When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Returns
The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page.
All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details.
In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:
We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible
BOGO Promotions
In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Contact support@firstclassmobility.com with any questions,
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