S331 Pioneer 9 3-Wheel Bariatric Mobility Scooter by Merits

The Merits Pioneer 9 is a powerful and reliable mobility scooter designed to deliver exceptional performance and comfort. With an impressive weight capacity of 500 lbs, it offers robust support for a wide range of users. Its top speed of 7.5 mph ensures swift and efficient travel, while the 32-mile driving range allows for extended outings without the need for frequent recharging.

Powerful Motor and and Battery

Powered by a durable DC 24V, 400W motor, the Pioneer 9 combines strength, efficiency, and smooth operation, making it an ideal choice for those seeking a dependable mobility solution for daily activities or outdoor adventures.

Heavy-Duty Bariatric Scooter for Outdoor Terrain and Smooth Rides

The Merits Health Pioneer 9 Heavy-Duty Mobility Scooter is engineered for strength, stability, and outdoor performance. Its heavy-duty, one-piece frame provides exceptional durability and support, making it ideal for bariatric users who need a reliable scooter for everyday use.

With a full suspension system and large knobby-tread tires, this scooter delivers a smooth, stable ride across uneven surfaces, gravel paths, and rough terrain.

Bariatric Scooter with Extra-Wide and Swivel Captain’s Seat

The Merits Pioneer 9 3-Wheel Mobility Scooter is a best choice for bariatric users seeking both strength and comfort. Extra-wide 22” contoured seat featuring a high 22” backrest, this scooter is designed to provide long-lasting comfort for extended rides.

Its fully adjustable captain’s seat offers slide, swivel, and semi-recline functions, allowing easy access and personalized positioning. For added convenience, the seat folds forward for simple storage or transport.

Safety Sensor, Full Lighting System for Heavy Duty Scooter

The Merits Health Pioneer 9 bariatric mobility scooter blends safety and style for a confident, comfortable ride. It features a safety sensor that reduces speed during turns to improve stability and control. For visibility in all environments, it includes standard headlights, tail lights, turn signals, and hazard lights.

Beyond function, the Pioneer 9 adds elegance with chrome accents and a carpeted floor mat, making it as stylish as it is practical.

Merits Health S331 Pioneer 9 Features:

• Strong One-Piece Frame – Built for durability and long-lasting support, especially for bariatric users.

• Smooth Suspension System – Provides a more comfortable ride, even on rough surfaces.

• Large Knobby Wheels – Handles outdoor terrain with ease and stability.

• Chrome Steel Bumper – Protects the body and adds durability.

• Half-Speed Safety Turns – Automatically slows during sharp turns for added safety.

• Front & Rear Lights – Increases visibility for safer travel in low light.

• Turn Signals & Hazard Lights – Helps you signal clearly in busy areas.

• Chrome Accents – Adds a stylish, modern look.

• Carpeted Floor Mat – Prevents slipping and adds comfort underfoot.

• Swivel & Slide Captain Seat – Makes getting on and off easier and allows seat adjustments.

• Front Basket – Perfect for carrying personal items or small shopping loads.
  

Merits Pioneer 9 Documents

Merits S331 Pioneer 9 Bariatric Scooter

Merits S331 Pioneer Brochure

Merits S331 Pioneer Order Form

Merits S331 Pioneer Flyer

Merits Pioneer 9 Specification

Merits Health Manufacturer Warranty Covers:

☑ 1 Year Warranty for Frame, Electronics, Motor/Brakes, Batteries. Warranty start from the original date purchased

MERITS HEALTH PRODUCTS, INC. WARRANTY POLICY

Merits Health Products, Inc. will repair or replace the following item(s) that have a manufactured defect. Credit will be given following inspection by an authorized representative of Merits Health Products, Inc. into the material or workmanship.

Part(s) purchased outside of warranty have 30 days to report manufactured defect.

5-Year Warranty from the original date of consumer purchase:
- Frame

18-Month Warranty from the original date of consumer purchase:
- Seat Post
- Caster Forks
- Power Seat Actuator
- Metal Seating Frame
- Caster Beam
- Anti Tipper Forks
- Armrest Bracket (metal part only)
- 31ah or above batteries

13-Month Warranty from the original date of consumer purchase:
- Joystick
- Gearbox
- Electrical Harness
- Charger
- Transaxle
- Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase:
- Bearings
- Swivel Seat Mechanism
- Front Riggins
- Batteries less than 31 ah supplied by Merits Health Products, Inc.
- Bushings

Warranty Exclusions:
The following item(s) are excluded from warranty:
- Acts of nature, lost, or stolen
- Commercial use
- Neglect, improper operation, and/or maintenance or repair
- Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
- Serial numbered products if the serial number has been removed or defaced

Warranty Service:
Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.