Expedition XL4 Mobility Scooter – Reliable 4-Wheel Comfort & Performance

The Expedition XL4 is a durable and versatile 4-wheel mobility scooter designed to support users up to 350 lbs. It features a deluxe captain’s seat, providing exceptional comfort and accommodating most users. The adjustable tiller allows for a customized riding position, while the LED headlight ensures visibility for safe evening use. Equipped with 12.5” pneumatic tires and a 3” ground clearance, this scooter is built to handle multiple terrains with ease, offering a smooth and stable ride.

Enhanced Performance & Convenience

Designed for both convenience and performance, the Expedition XL4 by Shoprider has a top speed of 6.8 mph and can travel up to 20 miles on a full charge, making it ideal for longer trips. The scooter also includes a built-in USB charging port and a cell phone storage pocket, allowing users to keep their devices powered and within reach. Whether for daily errands or extended outings, this scooter delivers reliability, comfort, and enhanced mobility.

Effortless Control with Intuitive Design

The Shoprider Expedition XL4 features top-of-the-line intuitive controls, designed for effortless operation. With an ergonomic tiller, clearly labeled buttons, and a user-friendly digital display, adjusting speed, monitoring battery life, and controlling direction is seamless. The responsive throttle and precision steering provide unmatched confidence and ease of use, making every ride smooth and enjoyable.

Features and Benefits

• 350 lb Weight Capacity – Provides strong and stable support for a wide range of users.
• Deluxe Captain’s Seat – Ensures superior comfort with ample cushioning and back support.
• Adjustable Tiller – Allows users to customize the handlebar position for optimal control and comfort.
• LED Headlight – Enhances visibility for safer travel in low-light conditions.
• 12.5” Pneumatic Tires – Absorb shocks and provide a smooth ride over various terrains.
• 3” Ground Clearance – Enables easy navigation over small obstacles and uneven surfaces.
• Top Speed of 6.8 mph – Offers a faster mobility solution for efficient travel.
• Up to 20-Mile Range – Supports longer trips without frequent recharging.
• Built-in USB Charging Port – Keeps mobile devices powered while on the go.
• Storage Pocket on Tiller – Conveniently holds personal items within easy reach.
• Limited Suspension System – equipped with a simple shock absorption system, such as small springs or minimal dampening, designed to reduce the impact of light bumps.

Documents

Shoprider Expedition XL4 Manual

Shoprider Expedition XL4 Order Form

Specification

Warranty

• The Shoprider Expedition XL4 4-Wheel Mobility Scooter comes with a 10-year warranty on parts for the frame.
  

Warranty Information


The Shoprider Expedition XL4 4-Wheel Mobility Scooter comes with a 10-year warranty on parts for the frame.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.