Descend the Ultra-Low Floor Bed by Prius Prius Healthcare USA

The Descend Ultra-Low Floor Bed by Prius Healthcare USA is designed to enhance safety and comfort for individuals at risk of falls. With a low height of just 2.7 inches, it minimizes fall risks, making it perfect for home care and care facilities.

The bed frame measures 88" in length and 38" in width, including the headboard and footboard, and is designed to accommodate a standard 80" x 36" mattress.

It features adjustable positioning—including a 70° head angle, 30° foot angle, and 14° Trendelenburg and Reverse Trendelenburg—ensuring patient comfort and ease for caregivers. It supports a weight capacity of 375 lbs and a safe working load of 395 lbs, offering reliable performance and peace of mind.

Descend Ultra-Low Floor Bed: Top Functionalities

Essential Features

Features and Benefits

• Ultra-Low Height Adjustment (2.7” to 25”): Minimizes fall risks for patients, ensuring safety in both home and care environments.

• Electric Height Adjustment: Allows caregivers to effortlessly raise or lower the bed for improved accessibility and convenience.

• Trendelenburg and Reverse Trendelenburg Functions (14°): Provides versatile positioning for enhanced patient comfort and clinical needs.

• Adjustable Backrest (0-70°) and Footrest (0-30°): Offers customizable positioning for patient relaxation and support during treatment or rest.

• Durable Weight Capacity (375 lbs, Safe Work Load 395 lbs): Accommodates a wide range of patients while ensuring structural stability.

• Wood-Paneled Headboard and Footboard: Adds a touch of home-like warmth and aesthetic appeal to the care setting.

• Individually Lockable 4” Castors: Ensures bed stability during use and easy mobility when needed.

• Mattress Retainers at Head and Foot Sections: Keeps the mattress securely in place, preventing unwanted movement.

• 9V Battery Backup: Provides emergency lowering capability during power outages for patient safety.

Documents

Prius Descend Ultra-Low Floor Bed Brochure

Prius Descend Ultra-Low Floor Bed Manual

Specification

Warranty Information

• One-year warranty on care beds. The warranty is void if unauthorized modifications are made, maintenance is improper, or the product is used against instructions.

One-year warranty on care beds. The warranty is void if unauthorized modifications are made, maintenance is improper, or the product is used against instructions.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.