Span-America Encore MC9 Full Electric Low Hospital Bed with Trendelenburg

Encore Low Profile Expandable Hospital Bed by Span America

The Span-America Encore MC9 is a fully electric, height-adjustable hospital bed built for comfort, safety, and mobility. It’s designed to reduce caregiver strain and help patients move or reposition easily. Every adjustment—head, foot, height, and tilt is powered through a simple hand control, allowing smooth, quiet operation.

Easy Positioning and Pressure Relief

The bed’s GlideAlign® Retractable Deck System keeps the user’s body in line while the head section is raised. This design reduces sliding and skin friction, making it easier to sit up, eat, or breathe comfortably without needing to be pulled up in bed.

Low Height for Fall Prevention

The bed lowers to just 7.9 inches from the floor, reducing injury risk from accidental falls. When the bed is raised, caregivers can work at a safer standing height of up to 31 inches. The Smart Stop™ Safety System automatically stops lowering when the deck reaches 12.5″at a safe transfer height and includes a light alert and under-bed night light for nighttime visibility.

Adjustable Width and Trendelenburg Positioning

With ReadyWide® Expandable Frame Technology, the mattress surface adjusts from 36” to 42” wide to give users more space and support. The bed also offers Trendelenburg and Reverse Trendelenburg functions for advanced positioning—helping improve circulation, comfort, and respiratory support when needed.

Encore Bed - Ready Wide Bed Color Options

The Span America Encore Hospital Bed comes in a variety of colors, including Summer Flame, Valley Oak, Choco, Candle Light, and Hardrock Maple. These options make it easy to match the bed to your headboard or footboard, giving you a customizable look that fits your space.

Encore Hospital Bed Documents

Encore Hospital Bed Key Features

• Intelligent Smart Stop low position auto-pause improves low-bed safety and ergonomics
• Advanced Clinical Positioning includes Comfort Chair, T/RT, and Cardiac Care
• Hospital-grade ball bearing swivel casters provide full mobility at any height; the head-end includes a directional lock-out
• The bed travels virtually straight up and down, offering ample under-bed clearance
• Dual-position, dual-intensity under-bed lighting
• Trapezoidal slat profile offers superior strength, ventilation, and ease of cleaning
• Integrated ReadyWide expanders up to 42"
• Foot-end controller with staff lockout
• Baseboard bumper, fixed mattress retainers, and vascular foot ratchet

Customize with

• Ergonomic 3-position side assist rail: Provides sturdy support for safer ingress and egress.
• Molded half-head assist rails: Adds stability and safety without obstructing access.
• Built-in backup battery: Ensures continuous operation during power outages for uninterrupted care.
• Customizable headboard and footboard options: Enhances room aesthetics and adapts to individual preferences.
• Gooseneck pendant holder on the headboard: Keeps controls within easy reach for convenience.
• Bed and deck angle indicator kit: Improves caregiver precision for positioning and adjustments.
• Side-carrying transport dollies: Simplifies bed movement through narrow spaces and reduces strain during maintenance.
• USB charging port: Offers added convenience for charging personal devices.
  

Encore Hospital Bed Specification

Encore Hospital Bed Warranty Information

• The products comes with this warranty: 

  • Frame: 15 Years

  • All Welds on Steel Structural Components: 15 Years

  • Electrical Components: 5 Years

  • Batteries, Hand Pendants, FECs, and Cables: 1 Year

  • Parts Subject to Wear: 1 Year

  • Bed Accessories: 1 Year

Encore Hospital Bed Video

Warranty Information

The products comes with this warranty:

Frame: 15 Years

All Welds on Steel Structural Components: 15 Years

Electrical Components: 5 Years

Batteries, Hand Pendants, FECs, and Cables: 1 Year

Parts Subject to Wear: 1 Year

Bed Accessories: 1 Year

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.