Protekt Aire 8000 Low Air Loss/Alternating Pressure Bariatric Mattress System

The Protekt Aire 8000 Low Air Loss/Alternating Pressure Bariatric Mattress System by Proactive Medical comes in several dimensions depending on the size variant chosen. It is available in widths of 42", 48", 54", and 60", all with a uniform length of 80" with a thickness of 8" and 10" with Raised Rails. This mattress is specifically designed to accommodate a substantial weight capacity of up to 750 lbs, ensuring it supports a wide range of bariatric patient needs. 

Superior Support and Comfort

With an airflow rate of 18 liters per minute, the pump ensures efficient pressure redistribution and effective moisture management, providing an optimal healing environment for patients. Its adjustable alternating pressure cycles of 10, 15, 20, and 25 minutes allow clinicians to tailor therapy to individual patient needs, promoting enhanced pressure redistribution and improved skin interface. This flexibility ensures personalized care, helping to prevent pressure injuries and improve patient comfort.

Feature and Benefits

• Adjustable pressure cycles (10, 15, 20, 25 minutes) for customized pressure relief
• Cell-on-cell design prevents bottoming out during power failures
• Durable 10” Nylon/PU air cells for added support and comfort
• Low air loss function manages moisture to prevent skin issues
• Audio/visual low-pressure alarms alert clinicians to pressure drops
• Static mode for easy transfers in and out of bed
• Seat inflate boosts airflow by 20% to prevent bottoming out
• The pillow top minimizes head and neck movement during alternating mode
• Fluid-resistant, anti-microbial/anti-bacterial quilted nylon cover for comfort
• Lock out key secures control panel settings
• CPR pull tab for quick air release

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Protekt Aire 8000 Documents

Protekt Aire 8000 Product Brochure

Protekt Aire 8000 Product Manual

Protekt Aire 8000 Product Air Mattress Selection Guide

Protekt Aire 8000 Product PDAC Coding Verification Letter

Protekt Aire 8000 Specification

Mattresses

System

Warranty Information

• The Protekt Aire 8000 Low Air Loss/Alternating Pressure Bariatric Matress System comes with a Limited Warranty 2 years for pump and mattress.

Warranty Information

The Protekt Aire 8000 Low Air Loss/Alternating Pressure Bariatric Matress System comes with a Limited Warranty 2 years for pump and mattress.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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