Looking for a safe and easy way to lift and move someone at home?
The Bestcare BestLift PL400H is a reliable hydraulic patient lift designed for home care. It supports up to 400 lbs and helps make patient transfers safe and easy for caregivers.
The manual hydraulic pump works smoothly and doesn’t require batteries or charging, making it simple to use and maintain. It’s a great choice for families or caregivers who need a strong, easy-to-use lift at home. A battery-powered version (PL400HE) is also available for those who want added convenience.
Quick Assemble Hydraulic Patient Lift with 6-Point Spreader Bar
The Bestcare BestLift PL400H Hydraulic Patient Lift is a reliable tool for safe and smooth transfers in home care. It comes with a 6-point spreader bar that works with different sling styles for better support and comfort. The lift is quick to assemble with no tools needed and runs on a hydraulic pump, so there’s no need for batteries or charging.
Compatible with Bestcare Slings
The Bestcare BestLift PL400H Hydraulic Patient Lift is fully compatible with a wide range of Bestcare slings. Its 6-point spreader bar allows for flexible sling attachment, offering better support and positioning based on individual needs. Whether you're using a full-body, mesh, or toileting sling, Bestcare slings are designed to work seamlessly with this lift for safe and comfortable transfers.
Bestcare provides a limited warranty on the BestLift 400H Convertible Hydraulic Patient Lift to ensure quality and dependability.
Covered Warranty Periods:
Lift frame and spreader bar – 3 years
Hydraulic pump – 1 year
Casters and other parts (including control box, PCB, pendant, and charger) – 2 years
Batteries – 1 year
Weigh scale (if applicable) – 2 years
Reusable slings – 6 months
Warranty Information
Bestcare Limited Warranty
Who’s covered: The warranty covers only the original buyer (not transferable).
What’s covered: All Bestcare patient lifts, slings, and accessories are guaranteed to be free from defects in workmanship and performance for the time periods below.
How to claim: Warranty claims must be made through the original authorized dealer or distributor, with proof of purchase and serial number (if applicable).
Return Authorization: You must get a Return Authorization (RA) number from Bestcare before returning any item. Items returned without an RA or after 30 days of authorization will be refused.
Repair or replace: Bestcare may choose to repair or replace only the defective part, not the whole product. The repaired/replaced part is covered for the rest of the original warranty period.
No advance replacements: If you need a replacement before returning the defective item, the dealer must buy the new item at full cost first. Freight charges are the dealer’s responsibility. If the returned item is proven defective, Bestcare will credit the cost of the replacement (minus shipping).
What’s not covered: Damage due to misuse, accidents, abuse, improper installation, neglect, unauthorized parts, tampering, normal wear and tear, or removed serial numbers.
Warranty periods:
3 Years: Patient lift frame & spreader bar
2 Years: Actuator, control box, pendant, charger, weigh scale, Stand Aids (STA400 & STA450), casters (tread wear excluded)
1 Year: Battery or hydraulic pump
6 Months: Reusable fabric slings
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Bestcare BestLift 400H User Manual
Bestcare BestLift 400H Dimension