CostCare B120C Semi-Electric Homecare Hospital Bed

B120C Semi-Electric Homecare Hospital Bed | Easy Electric Adjustment with Manual Height Control

Manually lifting the head or legs of a traditional care bed can be tiring for both users and caregivers. The B120C removes this strain with its dual-motor semi-electric system, which raises the backrest up to 65° and the knee section up to 40° using a hand-held pendant. With just a button press, the bed adjusts smoothly to the right position for rest, care routines, or transfers. Caregivers can easily reposition users without physical effort.

Reliable Manual Height Adjustment

The B120C includes a manual crank system for adjusting the overall bed height. The crank, located at the foot of the bed, turns clockwise to raise or counterclockwise to lower the frame. This design keeps the bed usable even during power outages while allowing caregivers to set a comfortable working height for assistance, cleaning, or transfers.

Built for Daily Use with Strength and Safety in Mind

The B120C is constructed from powder-coated steel with a safe working load of 450 lbs, built to withstand daily operation and frequent adjustments. It includes six mattress retainers to keep the mattress securely in place and four casters, with two lockable wheels for stable positioning. A 9V battery backup port allows limited operation of the powered sections during power loss, keeping the bed functional in emergencies.

Features and Benefits

Electric Profiling with Manual Height Adjustment

Wire Mattress Platform for Comfort

Dual Motor System with Backup Battery

Split Frame Design for Easy Moving

Detachable Manual Hand Crank

Documents

CostCare B120C Semi-Electric Bed User Manual

CostCare B120C Semi-Electric Bed PDAC Letter

Specification

Limited Warranty

• The B120C Semi-Electric Homecare Hospital Bed comes with a limited 1 year warranty.

Limited One Year Warranty

This Costcare product is warranted to be free of defects in material and workmanship for one year of the original purchaser.
This device was built to exact standards and carefully inspected prior to shipment. This Limited One Year Warranty from the date of original purchase is an expression of our confidence in the material and workmanship of our products and our assurance to our customers for years of dependable services.

In the event of a defect covered by this warranty, Costcare will, at Costcare's option, repair or replace the device. The warranty provides only for replacement of defective parts and does not cover shipping and labor charges. Costcare's sole obligation and your exclusive remedy under this warranty are limited to such repair and/or replacement.

This warranty does not cover device failure due to the user misuse, abuse, negligence, or normal wear and tear. This warranty does not extend to non-durable components, such as rubber accessories, casters and grips, which are subject to normal wear and require periodic replacement.

This warranty shall not apply to serial numbered devices if the serial number has been removed, or altered, or defaced, or to defect or damages caused by unauthorized parts, attachments or repairs, negligence, operated by incorrect voltages, accident and circumstance beyond Costcare's control, or improper operation, maintenance or storage.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.