Original price
$32,949.00
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Original price
$33,995.00
Original price
$32,949.00
Current price
$28,995.00
$28,995.00
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$29,916.00
Current price
$28,995.00
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Advanced Therapeutic Mattress System with AutoVector® Control Unit
The Dolphin Fluid Immersion Simulation® (FIS) Mattress Therapy System helps prevent and treat pressure injuries by simulating the effects of a body immersed in a fluid environment. Instead of forcing the patient to conform to the surface, the mattress continuously adapts to the patient through the AutoVector® Control Unit.
Designed for Pressure Injury Prevention & Treatment
The Dolphin FIS system redistributes pressure across the entire body, helping reduce pressure concentration, shear, and friction,key contributors to skin breakdown and impaired wound healing.
Automatically Adapts Through AutoVector® Control
At the core of the Dolphin system is the AutoVector® Control Module, which continuously adapts the mattress to each patient’s weight, body shape, and movement. This creates a personalized immersion profile that helps reduce soft tissue strain and shear forces while supporting blood flow and oxygenation needed for wound healing
Supports High-Risk and Immobile Patients
The Dolphin FIS system is commonly used for patients who:
Are at high risk for pressure injuries
Have existing pressure ulcers, flaps, or grafts
Cannot tolerate frequent turning or repositioning
Have stabilized spinal cord injuries
Require advanced pressure redistribution in acute, post-acute, or long-term care
Clinical use should always be based on individual patient assessment and clinician judgment.
The Dolphin Fluid Immersion Simulation (FIS) System provides a 2-year warranty on the mattress and its electronic components (compressors, valves, circuit boards, hoses, and couplers).
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Dolphin Fluid Immersions Product Demo
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
In stock? We ship it.
Out of stock/backorder? We’ll contact you with options:
Estimated restock date
Alternative product
Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
Within 24 hours of placing your order: Free cancellation.
Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.
After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
Custom orders: Cannot be canceled once processing has begun.
Please note:
Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
Refunds are only issued within 7 days of purchase.
Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
All cancellations must be submitted in writing.
Pre-Orders Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
Item must be unused, in original packaging, with all accessories and documents
A 25% restocking fee applies
Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
Non-Refundable Categories
Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:
Beds
Batteries and Chargers
All Lifts (including Residential and Vehicle Lifts)
Lift Chairs, Geri Chairs, and Patient Room Chairs
Mattresses
Mobility Accessories
Patient Lifts
Red Light Therapy Devices
Wheelchair Cushions and Support Surfaces
Slings
Vehicle Lifts
All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost toyou. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
A 25% restocking fee will be deducted
Shipping costs (both ways) are non-refundable and the customer’s responsibility
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
Large freight deliveries arenot usually returned to sender. They will be dropped off at the delivery address you provide.
You will be giventracking details to monitor your shipment.
We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
Proof of purchase
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
Inspect your package upon delivery and report any damage within 24 hours
You are responsible for return/exchange shipping costs
Returns must be unopened and unused
Orders that have shipped are not eligible for a full refund
Refunds will be adjusted for shipping, handling, and a 25% restocking fee
Live Chat: Available on the bottom-right of our site
Disclaimer All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Frequently Ask Question
What makes the Dolphin FIS Mattress different from other pressure relief mattresses?
Unlike foam or alternating air mattresses that only shift pressure, the Dolphin FIS simulates the feeling of floating in water. It redistributes weight evenly, maintains near-normal blood flow, and minimizes tissue damage—helping to prevent and heal pressure ulcers up to Stage 4.
Who should use the Dolphin FIS System?
This mattress is ideal for patients at high risk of pressure injuries, those recovering from flaps or grafts, and individuals who cannot be safely turned or repositioned due to medical conditions. It is also effective for stabilized spinal cord injury patients.
What sizes and weight capacities are available?
The Dolphin FIS comes in several adult mattress sizes:
35", 42", or 48" wide × 82" long
35" wide × 88" long (V-Matt option)
The standard and EX models support up to 500 lbs, while the 48" bariatric version supports up to 1,000 lbs.
Can the Dolphin FIS Mattress fit on my existing bed frame?
Yes. The system is designed to fit most standard and bariatric hospital bed frames. The V-Matt version is specifically made for step-deck bed frames and provides extra edge protection for safer transfers.
Does the Dolphin Mattress require constant caregiver adjustments?
No. The AutoVector control module and smart software automatically adjust in real-time to the patient’s body profile and movement, reducing the need for manual repositioning and lowering caregiver workload.
What happens if there is a power outage?
The Dolphin FIS includes a 12-hour battery backup to continue therapy during transport or outages. The V-Matt mattress also has a built-in safety air cell that prevents “bottoming out” if power is lost for an extended period.
What is included with a Dolphin Mattress purchase?
Each purchase includes:
Dolphin Advanced Support Surface (mattress) – designed to fit your chosen bed frame size
Dolphin AutoVector Control Module – smart processor that manages immersion therapy in real-time
Is this product returnable?
For health and hygiene reasons, all Dolphin FIS mattresses are non-returnable. Please double-check the dimensions and specifications before ordering to ensure it meets your needs.
Dolphin FIS System User Manual