Original price
$9,000.00
-
Original price
$9,000.00
Original price
$9,000.00
Current price
$7,200.00
$7,200.00
-
$7,200.00
Current price
$7,200.00
| /
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Full Electric 4-Motor System with Trendelenburg & Reverse Trendelenburg, CPR Function, and 551 lb Weight Capacity
Struggling to keep patients comfortable and properly positioned throughout the day?
The Human Care Guess 402 Adjustable Hospital Bed solves that with an easy-to-use, 4-motor electric system that helps you adjust the bed smoothly for rest, treatment, or therapy, without strain.
Its ergonomic design reduces pressure points, improves circulation, and makes repositioning easier for both patients and caregivers. With a 551 lb weight capacity, this bed supports a wide range of users safely and comfortably.
All-in-One Hospital Bed for Every Care Unit
The Guess 402 is the versatile solution as a homecare and hospital bed have been waiting for one model that can adapt to multiple units, from general wards to intensive care.
Its smart modular system allows facilities to tailor the bed to specific care requirements, reducing the need for multiple bed types and lowering overall operational costs. The ergonomic design minimizes strain for healthcare staff, while the ABS plastic headboards, footboards, and side rails ensure durability and hygiene.
Advanced Control and Safety Systems
The Guess 402 is easy to use for both patients and caregivers, with controls on the bed and a remote. The nurse panel includes one-touch CPR and Shock buttons, a battery indicator, and safety locks. The bed stays stable during transfers with central locking wheels, and an optional fifth wheel makes it easier to steer in tight spaces.
Flexible Positioning and Patient Comfort
The Guess 402 adjusts from 15" to 31.5" in height and offers up to 16° of Trendelenburg and reverse tilt for better positioning during care and recovery. An optional bed extension adds 7.87" to the length, making it more comfortable for taller patients without affecting safety or stability.
Whether you're caring for a loved one at home or equipping a professional care facility, the Guess 402 delivers hospital-grade comfort, safety, and flexibility, all in one durable bed.
Key Features
Included Features:
Four-motor electric adjustment system
Nurse control panel with CPR and Shock mode
Remote control for patient and staff use
Central locking system with 5.9-inch anti-static wheels.
Two ABS side gates per side with support handles
Easily removable ABS headboard and footboard
Height range: 15" to 31.5" (without mattress)
Trendelenburg and Reverse Trendelenburg positions (up to 16°)
Sleep surface: 78.8" L × 33.5" W
Bed dimensions: 86.6" L × 50" W
Max user weight: 408 lbs | Max load capacity: 551 lbs
Optional Features:
5th wheel for enhanced maneuverability (Art nr: G4025THWCOMPL)
Human Care GUESS 402 Adjustable Hospital Bed with 4 Motors comes with 1 year warranty for wear items such as electronic components and remote controls (batteries excluded).
Guess 402 Bed - FAQ
The Guess 402 features a 4-motor electric control system, giving patients smooth and precise positioning options such as height, backrest, knee break, and Trendelenburg tilt. It’s designed for both homecare and hospital settings, offering durability, advanced safety, and enhanced patient comfort.
Yes, the bed has a maximum load capacity of 551 lbs and a maximum user weight of 408 lbs, making it suitable for a wide range of patients while ensuring long-term durability.
The integrated Trendelenburg and Reverse Trendelenburg tilt (up to 16°) helps with circulation, respiratory therapy, and certain treatment positions, while also assisting caregivers with repositioning and transfers.
Yes. The bed includes a central locking system with 5.9-inch (150 mm) anti-static wheels for safe, stable transfers. An optional 5th wheel steering system is also available to improve maneuverability in tight spaces.
The nurse control panel includes one-touch CPR and Shock mode functions, lockout features to prevent unauthorized adjustments, and a battery indicator. In addition, the ABS side gates and head/footboards provide stability and hygiene while being easy to remove for cleaning.
Warranty Information
Human Care GUESS 402 Adjustable Hospital Bed with 4 Motors comes with 1 year warranty for wear items such as electronic components and remote controls (batteries excluded).
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
In stock? We ship it.
Out of stock/backorder? We’ll contact you with options:
Estimated restock date
Alternative product
Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
Within 24 hours of placing your order: Free cancellation.
Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.
After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
Custom orders: Cannot be canceled once processing has begun.
Please note:
Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
Refunds are only issued within 7 days of purchase.
Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
All cancellations must be submitted in writing.
Pre-Orders Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
Item must be unused, in original packaging, with all accessories and documents
A 25% restocking fee applies
Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
Non-Refundable Categories
Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:
Beds
Batteries and Chargers
All Lifts (including Residential and Vehicle Lifts)
Lift Chairs, Geri Chairs, and Patient Room Chairs
Mattresses
Mobility Accessories
Patient Lifts
Red Light Therapy Devices
Wheelchair Cushions and Support Surfaces
Slings
Vehicle Lifts
All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost toyou. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
A 25% restocking fee will be deducted
Shipping costs (both ways) are non-refundable and the customer’s responsibility
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
Large freight deliveries arenot usually returned to sender. They will be dropped off at the delivery address you provide.
You will be giventracking details to monitor your shipment.
We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
Proof of purchase
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
Inspect your package upon delivery and report any damage within 24 hours
You are responsible for return/exchange shipping costs
Returns must be unopened and unused
Orders that have shipped are not eligible for a full refund
Refunds will be adjusted for shipping, handling, and a 25% restocking fee
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Disclaimer All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
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Human Care GUESS 402 Product Sheet