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Human Care Guess 402 4-Motor Electric Hospital Bed – 15" to 31.5" Height, 16° Trendelenburg

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Original price $9,000.00
Original price $9,000.00 - Original price $9,000.00
Original price $9,000.00
Current price $7,200.00
$7,200.00 - $7,200.00
Current price $7,200.00

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Full Electric 4-Motor System with Trendelenburg & Reverse Trendelenburg, CPR Function, and 551 lb Weight Capacity

Struggling to keep patients comfortable and properly positioned throughout the day?

The Human Care Guess 402 Adjustable Hospital Bed solves that with an easy-to-use, 4-motor electric system that helps you adjust the bed smoothly for rest, treatment, or therapy, without strain.

Its ergonomic design reduces pressure points, improves circulation, and makes repositioning easier for both patients and caregivers. With a 551 lb weight capacity, this bed supports a wide range of users safely and comfortably.

All-in-One Hospital Bed for Every Care Unit

The Guess 402 is the versatile solution as a homecare and hospital bed have been waiting for one model that can adapt to multiple units, from general wards to intensive care.

Its smart modular system allows facilities to tailor the bed to specific care requirements, reducing the need for multiple bed types and lowering overall operational costs. The ergonomic design minimizes strain for healthcare staff, while the ABS plastic headboards, footboards, and side rails ensure durability and hygiene.

Advanced Control and Safety Systems

The Guess 402 is easy to use for both patients and caregivers, with controls on the bed and a remote. The nurse panel includes one-touch CPR and Shock buttons, a battery indicator, and safety locks. The bed stays stable during transfers with central locking wheels, and an optional fifth wheel makes it easier to steer in tight spaces.

Flexible Positioning and Patient Comfort

The Guess 402 adjusts from 15" to 31.5" in height and offers up to 16° of Trendelenburg and reverse tilt for better positioning during care and recovery. An optional bed extension adds 7.87" to the length, making it more comfortable for taller patients without affecting safety or stability.

Whether you're caring for a loved one at home or equipping a professional care facility, the Guess 402 delivers hospital-grade comfort, safety, and flexibility, all in one durable bed.

Key Features

Included Features:

  • Four-motor electric adjustment system

  • Nurse control panel with CPR and Shock mode

  • Remote control for patient and staff use

  • Central locking system with 5.9-inch anti-static wheels.

  • Two ABS side gates per side with support handles

  • Easily removable ABS headboard and footboard

  • Height range: 15" to 31.5" (without mattress)

  • Trendelenburg and Reverse Trendelenburg positions (up to 16°)

  • Sleep surface: 78.8" L × 33.5" W

  • Bed dimensions: 86.6" L × 50" W

  • Max user weight: 408 lbs | Max load capacity: 551 lbs

Optional Features:

  • 5th wheel for enhanced maneuverability (Art nr: G4025THWCOMPL)

  • Bed extension: +7.87" length (Art nr: G402BEDEXT)

  • Alternative wheel sizes

  • Additional accessories available on request

  • Mattress not Included - Find Here foam mattresses

Documents



Product Specifications


Max Load Capacity 551 lbs
Max User Weight 408 lbs
Height Range 15" – 31.5" (without mattress)
Sleep Surface (L × W) 78.8" × 33.5"
Overall Dimensions (L × W) 86.6" × 50"
Product Weight 264.6 lbs
Voltage 220–240 V, 50/60 Hz
Ingress Protection IPX6
Duty Cycle 2 min on / 18 min off

Warranty Information


  • Human Care GUESS 402 Adjustable Hospital Bed with 4 Motors comes with 1 year warranty for wear items such as electronic components and remote controls (batteries excluded).

Guess 402 Bed - FAQ


The Guess 402 features a 4-motor electric control system, giving patients smooth and precise positioning options such as height, backrest, knee break, and Trendelenburg tilt. It’s designed for both homecare and hospital settings, offering durability, advanced safety, and enhanced patient comfort.

Yes, the bed has a maximum load capacity of 551 lbs and a maximum user weight of 408 lbs, making it suitable for a wide range of patients while ensuring long-term durability.

The integrated Trendelenburg and Reverse Trendelenburg tilt (up to 16°) helps with circulation, respiratory therapy, and certain treatment positions, while also assisting caregivers with repositioning and transfers.

Yes. The bed includes a central locking system with 5.9-inch (150 mm) anti-static wheels for safe, stable transfers. An optional 5th wheel steering system is also available to improve maneuverability in tight spaces.

The nurse control panel includes one-touch CPR and Shock mode functions, lockout features to prevent unauthorized adjustments, and a battery indicator. In addition, the ABS side gates and head/footboards provide stability and hygiene while being easy to remove for cleaning.

 

Warranty Information

Human Care GUESS 402 Adjustable Hospital Bed with 4 Motors comes with 1 year warranty for wear items such as electronic components and remote controls (batteries excluded).

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

  • In stock: Your order will be prepared and shipped.

  • Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

  • Beds and mattresses

  • Batteries and chargers

  • All lifts (residential, vehicle, and patient lifts)

  • Lift chairs, geri chairs, and patient room chairs

  • Wheelchair cushions, support surfaces, and slings

  • Mobility accessories

  • Red light therapy devices

  • All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.

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