Handicare Independent Lifter

Empower Safer Transfers with the Independent Lifter

The Handicare Independent Lifter is a ceiling lift transfer aid designed for users with upper body strength who can actively participate in transfers. Used with a compatible ceiling lift system, it supports movement between surfaces such as beds, chairs, and bathrooms without a traditional sling.

It has a maximum weight capacity of 440 lbs and is intended to assist with controlled, supported transfers.

Handicare Independent Lifter Demo Video

Designed for Support and Positioning

Constructed from stainless steel, the Independent Lifter is built for durability and routine cleaning. Polyurethane torso pads provide upper body support, while adjustable leg supports position the user under the thighs during transfers.

When correctly fitted and used, the system helps maintain an upright position throughout the transfer process.

Built for Home and Care Settings

The lifter is designed for use in home care and clinical environments. It features smooth surfaces for cleaning and connects to compatible Handicare ceiling lifts using a QRS hook.

Leg supports are available in Small, Medium, and Large to match the user’s thigh size and ensure proper positioning.

Features

• Attaches to Handicare ceiling lifts via QRS hook
• Compatible with two- or four-point suspension systems
• Polyurethane torso pads for upper body support
• Stainless steel frame for durability and corrosion resistance
• Adjustable torso and leg supports
• Leg supports available in Small, Medium, and Large
• Smooth, rounded surfaces for easier cleaning
  

What’s Included

• Handicare Independent Lifter
• Torso support pads
• Leg supports (selected size: Small, Medium, or Large)

Documents

Handicare Independent Lifter User Manual

Handicare Independent lifter Product Brochure

Specification

Warranty Information

• Handicare guarantees all equipment, which includes Ceiling Lifts, Floor Lifts, Bathroom Safety, Slings, Service Parts and Track and accessories, supplied as new, against failure within the period of 1 year from date of installation or 18 months from date of manufacturing, whichever is shorter, by virtue of defects in material or workmanship.

Warranty Information


Handicare guarantees all equipment, which includes Ceiling Lifts, Floor Lifts, Bathroom Safety, Slings, Service Parts and Track and accessories, supplied as new, against failure within the period of 1 year from date of installation or 18 months from date of manufacturing, whichever is shorter, by virtue of defects in material or workmanship.

Handicare guarantees all refurbished equipment supplied against failure within a period of three months from date of installation or six months from date of purchase whichever is shorter.

This guarantee does not apply to failure attributable to normal wear and tear, damage by natural forces, user neglect or misuse or to deliberate destruction, or to batteries more than 90 days after original purchase.

This guarantee shall be void if the equipment is not serviced by Handicare or its authorized service agents in accordance with the manufacturer’s recommendations or if any unauthorized person carries out works on the equipment.

The liability of Handicare under the terms of this guarantee shall be limited to the replacement of defective parts and in no event shall Handicare incur liability for any consequential or unforeseeable losses.


Warranty Claim Process
If there are warranty issues within 1 year from the date of installation or 18 months from date of manufacturing whichever is shorter, please contact Customer Service at 866-891-6502 to determine if a return or warrantied part is required. Handicare reserves the right to request proof of installation or sale. A return material authorization (RMA) for return of the product must be issued before Handicare can evaluate a warranty item.
Handicare offers extended warranties at the time of original purchase. Please contact Customer Service or your Account Manager for more information.
Upon receipt of the product, Handicare will either replace or repair under warranty as long as it is determined that the failure is not attributed to normal wear and tear, damage by natural forces, user neglect, misuse, damage in-transit or deliberate destruction. If Handicare deems the repair is not covered by warranty, Handicare will provide a repair quote based on regular dealer pricing.

All returns must be shipped to the address specified by the Handicare representative issuing the RMA. Your RMA number must be clearly marked on the outside of the package.

Handicare will invoice Dealers/Customers the full amount for the warrantied replacement part. The defective part or unit must be returned within 15 days. Handicare Technical Services will evaluate the warranty return within 15 days and notify the dealer if full credit will be given against the invoice.

Freight cost for the return of goods to Handicare under warranty will be paid for by the Dealer/Customer. Handicare will pay standard ground freight costs to ship warrantied items back to the Dealer/Customer.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.