Journey SoftSecure Rotating Transfer Bench
Gently glide instead of stepping over.
Designed with the utmost care and attention to detail, this bathtub chair is specially crafted for those wanting to be able to sit down on the bench outside of the bathtub and then safely transfer to the inside of the tub, without having to step over the edge of the tub!
Safe and Built to Last
With its bright blue color and medical-grade construction, this bathtub bench is safe and durable. The rustproof aluminum frame ensures years of use, and the non-slip rubber grips provide safety and stability. The rotating padded seat makes the bathtub accessible again, with independence and dignity.
Seamless Swiveling Convenience
Journey SoftSecure Rotating Transfer Bench is a practical addition to your daily routine. With a 360° swivel feature, getting in and out of your shower or tub becomes a breeze.
Crafted with medical-grade padding, the chair ensures slip-resistant, water-resistant, and easy-to-clean surfaces. Its rustproof frame, both lightweight and durable, guarantees years of corrosion-free use. Assembly is quick and tool-free, while adjustable legs and armrests provide a customized fit.
With dimensions of 31.5"-36" in height, 33"-33.7" in length, 19"-20.3" in width, and a weight capacity of 300 lbs, our Swivel Shower Chair combines safety and comfort seamlessly, enhancing your daily bathing experience.
Features and Benefits
☑ 360° swivel: Rotating seat with four locking positions
☑ Gentle slide: Just sit down, press a button, lift your legs, and glide gently over the
☑ Medical-grade padding: Slip-resistant, water-resistant and so easy to clean
☑ Rustproof frame: Engineered with heavy-duty aluminum that will never rust
☑ Easy assembly: Quick and easy no-tool setup
☑ Height adjustable: Flip back armrests and adjustable legs
Documents
Journey SoftSecure Rotating Transfer Bench
Specifications
| Features |
Details |
| Product Dimension |
(33”-34”) x (19”-20”) x (32”-36”) |
| Weight Capacity |
300 lbs |
| Packaging Dimensions |
27” x 18” x 12” |
| Net Weight |
25 lbs |
| Material on product |
Aluminum |
Warranty
Journey Health & Lifestyle warrants the SoftSecure Rotating Transfer Bench frame to be free from defects in materials, workmanship, and assembly for twelve (12) months from the original purchase date. The warranty does not extend to non-durable components such as the rubber tips.
Product Video
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
-
Within 24 hours of placing your order: Free cancellation.
-
After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
-
Custom orders: Cannot be canceled once processing has begun.
Please note:
-
Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
-
Refunds are only issued within 7 days of purchase.
-
Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
-
All cancellations must be submitted in writing.
Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
-
Item must be unused, in original packaging, with all accessories and documents
-
A 25% restocking fee applies
-
Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
-
Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.
-
You will be given tracking details to monitor your shipment.
-
We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
-
If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
-
You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
-
Proof of purchase
-
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
