Medacure Proex Memory Foam Mattress for Pressure Redistribution & Support

Looking for a comfortable and supportive mattress to help prevent pressure ulcers? The Medacure Proex Redistribution Memory Foam Mattress is designed for long-term care with a 3-tiered high-density European foam construction.

It features a firm base, convoluted top layer, memory foam, and a heel slope to provide optimal pressure redistribution and prevent Stage II pressure ulcers. A hospital-grade, anti-slip cover with elastic straps keeps it securely in place for added safety. Available in multiple sizes from 36″ to 48″ wide and 76″ to 84″ long, including bariatric options supporting up to 550 lbs., this mattress ensures durability, comfort, and patient protection.

Memory Foam Mattress PX7636 – Pressure Relief & Fall Prevention

The Medacure Proex Foam Mattress PX7636 is designed to provide maximum prevention against pressure ulcers while enhancing patient comfort and safety. Engineered with redistribution foam technology, this mattress effectively reduces pressure points, making it an ideal solution for patients requiring Stage II wound therapy.

To further promote fall prevention, it is available with a 2-inch high side perimeter/bolster, which helps minimize the risk of accidental falls while providing added stability during repositioning. Additionally, the viscoelastic memory foam in the heel section gently softens pressure around bony areas, reducing discomfort and improving circulation for better healing and overall patient well-being.

High-Density Convolute Foam Mattress – Superior Comfort & Pressure Relief

The High-Density Convolute Foam Mattress offers exceptional comfort and pressure relief, making it ideal for patients needing extended bed rest. Its three-tiered design features a high-resilient foam base that prevents bottoming out, ensuring long-lasting support. The firm bottom layer gradually softens toward the top, providing a perfect balance of stability and comfort.

Multiple pressure zones evenly distribute weight, helping to reduce pressure points and improve circulation. Designed for comfort and preventive therapy, this mattress supports both patient well-being and long-term care.

Features and Benefits

• High-Density Convoluted Foam – Durable and flexible design provides ultimate comfort and preventive therapy for patients.
• High-Resilient Foam Base – Ensures long-lasting support, prevents bottoming out, and maintains structural integrity over time.
• 3-Tiered Laminate Progressive Design – The firm bottom layer gradually softens toward the top, offering a perfect balance of support and comfort.
• Multiple Pressure Zones – Evenly distributes weight, reducing pressure points and improving blood circulation for better healing.
• Heel Slope Design (Optional) – Maximizes wound prevention by redistributing pressure at the heels, reducing the risk of pressure ulcers.
• Heel Section with Dual Healing Benefits – Viscoelastic memory foam softens bony areas, enhancing comfort and pressure relief in the heel section.
• Premium European High-Density Foam – Made from 100% polyurethane foam with no fillers, ensuring superior durability and comfort.
• Hospital-Grade Cover – Crafted from 70-denier nylon with PVC backing, making it waterproof, easy to maintain, and highly durable.
• Protected Zipper – Provides sanitary benefits, helping to prevent infections and ensure patient safety.
• Flame Retardant & Anti-Flammable – Meets strict safety standards, reducing fire hazards in healthcare settings.
• Anti-Shear Surface – Minimizes friction and skin shear, helping to protect sensitive skin from irritation and injury.

Documents

Medacure PX7636 Proex Memory Foam Mattress Brochure

Specifications

Warranty Information

• The Medacure Proex Redistribution Memory Foam Mattress PX7636 comes with a 7-year limited warranty, while the cover comes with a 1-year limited warranty, ensuring long-term durability and peace of mind.

Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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