Span Advantage Q-Series QD1000 Full Electric Low Hospital Bed with Trendelenburg

Q Series Advantage Low Bed – Adjustable Electric Bed for Residential & Long-Term Care

The Q Series Advantage Bed by Span America is an electric low bed designed for residential care environments and home use. It supports smooth operation, clear positioning adjustments, and features that help simplify daily routines for users and caregivers. The bed has a safe working load of up to 500 lbs, making it suitable for a wide range of care setups.

Ultra-Low Design for Easier Access

The bed adjusts from 7 7/8" to 31", allowing users and caregivers to set a height that works for transfers and day-to-day activities. The low setting also reduces the distance to the floor.

Powered Positioning for Daily Tasks

The QD1000 series includes motorized adjustment of key sections:

• Backrest elevation: 0° to 70°

• Knee elevation: 0° to 30°

• Trendelenburg and Reverse Trendelenburg: up to 19°

Comfort Chair & Auto-Contour Modes

• Comfort Chair: Changes the bed into a seated, chair-like position for activities such as reading, meals, or conversation.

• Auto-Contour: Raises the head and knee sections together to help reduce sliding toward the foot of the bed during adjustments.

Straightforward Control Options

• 11-function hand pendant: Lets users adjust height, backrest, and knee positions.

• Optional staff control panel: Adds Trendelenburg, Reverse Trendelenburg, and lockout features for supervised operation.

Additional Features

Travels Virtually Straight Up and Down

The bed adjusts vertically with virtually no horizontal motion, saving space and protecting the bed environment.

Anti-Microbial Powder-Coated Finish

Individually powder-coated components with a durable polyester finish that resists chipping and flaking.

Tool-less 42″ Wide Expanders

Easy-on expanders provide a wider surface for comfort, fall prevention, and daily care activities (ADLs).

Ready to Improve Patient Comfort and Caregiver Control?

The M.C. Advantage QD1000 Series Low Bed brings together patient safety, daily comfort, and ease of use—without compromise. It’s a reliable choice for long-term care facilities and at-home care setups alike.

Features and Benefits

• Low bed height makes it safer to get in and out.

• Electric controls raise or lower the head and legs.

• One button changes the bed into a chair position.

• Head and knees lift together to reduce sliding.

• Hand control with 11 buttons for easy use.

• Optional staff control with lock features.

• Holds up to 500 lbs with accessories.

• Optional battery keeps the bed working during power loss.

• Bed lifts straight up and down to save space.

• Coated frame helps prevent rust and wear.

• Optional 42" width expanders clip on for more space.

• Design follows safety zone standards to avoid gaps.

• Water-resistant parts for cleaning and daily use.

Documents

Q Series Advantage User Manual

Q Series Advantage Brochure

Q Series Advantage Technical Bulletin

Specifications

Warranty Information

• The SPAN Q Series Advantage Residential Care Bed comes with the warranty below:
• 15 year - Frame and for all welds on steel structural components
• 5 year - Electrical Components 5 year
• 1 year - Batteries, Hand Pendants, FECs, and cables

Warranty Information

The SPAN Q Series Advantage Residential Care Bed comes with the warranty below:
15 year - Frame and for all welds on steel structural components
5 year - Electrical Components 5 year
1 year - Batteries, Hand Pendants, FECs, and cables

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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