Medacure Super Low Hi-Low Hospital bed

The ULB3.9 Super Low to Floor Bed from Medacure is designed for safety, comfort, and ease of use. The low profile bed frame adjusts 3.9” off the ground up to 25” high, helping to prevent falls and making transfers easier for caregivers.

With a sturdy 450-lb weight capacity and a central locking system on all four wheels, the  ULB3.9 offers stability and smooth movement. The one-touch side rail controls allow for quick adjustments, and its modular design makes it easy to take apart for storage or transport. It is perfect for healthcare settings that need flexible, reliable equipment. 

Versatile and Reliable Low Profile Platform Bed Frame

The ULB3.9 low profile platform bed features precise adjustments for height, head, foot, Trendelenburg, and reverse Trendelenburg positions, ensuring optimal comfort and medical care.

Designed with built-in width expansion and LINAK actuators for reliability, the ULB3.9 provides flexibility and ease of use in diverse healthcare settings while prioritizing safety and hygiene with its 5.7-inch under-bed clearance. 

Easy-to-Use Low Profile Bed for Caregivers and Patients

Caregivers can adjust the side rails with a single touch for quick and convenient use. Its modular design allows for easy disassembly, making transport and storage simple—perfect for healthcare and home care settings.

Optional Pivot Assist Bar for ULB3.9 Super Low Bed

For additional safety feature, ULB3.9 Super Low Floor Bed offers a optional Pivot Assist Bar to add with your purchase. The Pivot Assist Bar is a sturdy grab bar that helps make getting in and out of bed safer and easier. It pivots to the side for better positioning and has a large, easy-to-hold handle for quick support when needed. You can also hang a hand pendant at different heights on the inner bars for convenience. It securely attaches to all Medacure bed frames.

Features and Benefits

• Adjustable Height:  Offers a low height range down to 3.9 inches and up to 25" for safe patient transfers.
• Integrated Scale System: Allows for accurate patient weight monitoring without repositioning.
• Underbed Lighting: Provides visibility and reduces fall risk during nighttime use.
• Central Locking System: Ensures stability and ease of movement with lockable casters.
• Modular Design: Enables easy disassembly for transport and storage.

Why We Like It

• Enhanced Safety: Low height minimizes the risk of falls.
• Convenience: Integrated scale eliminates the need for additional equipment.
• Visibility: Underbed lighting improves nighttime safety.
• Stability: The central locking system provides secure positioning.
• Flexibility: Modular design allows for easy reconfiguration and storage.

Documents

Medacure Product Information Brochure

Medecure ULB3.9 Product Manual

Specification

Warranty

This product includes a 15-year warranty on the frame, 3-year warranty on the electronics, and 1-year warranty on the pendant, offering solid protection and peace of mind.

Warranty Information

This product is backed by an extensive 15-year warranty on the frame, ensuring long-term durability and structural integrity. Additionally, the electronics are covered for 3 years, offering protection against defects and ensuring reliable operation. The pendant is supported by a 1-year warranty, providing coverage for any potential issues. This robust warranty package ensures comprehensive protection, allowing you to enjoy peace of mind and confidence in your purchase.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.