Domus 1 & 2s Alternating Pressure Redistribution Mattress System by Wellell
The Domus 1 & 2s Alternating Pressure Redistribution Mattress System by Wellell is designed for individuals at moderate to high risk of pressure injuries. This system features an alternating pressure redistribution mechanism that enhances pressure injury management while being accessible and easy to use.
The Domus 2 comes with a 78"L x 33"W x 5"H Dimension with 260lbs Capacity , while the Domus 1 supports up to 220 pounds and a 77"L x 35"W x 2.5"H dimension. This makes it an effective solution for a variety of patient needs, providing reliable pressure relief and comfort.
Reliable Pressure Relief for Patients
The Domus mattresses provide effective pressure relief care for both long-term and home care patients. They are lightweight and compact, making them easy to handle. The heel slope design ensures reliable pressure relief for the heels, while the medical-grade PVC material enhances hygiene and safety. These mattresses serve as ideal transition options for homecare, offering a combination of comfort and quality.
Easy Pressure Adjustment
The intuitive pump interface allows caregivers to easily adjust the pressure settings based on the patient's weight, ensuring optimal comfort and support throughout their care.
Quick Pump Attachment
Caregivers can quickly secure the pump to most beds using the adjustable hanger design, streamlining the setup process and enhancing efficiency during patient care.
Anti-Sliding Design
The anti-sliding extension flap can be tucked under the existing mattress to prevent the pad from moving, providing a stable surface for the patient and reducing the need for constant readjustments.
Heel Support for Comfort
The heel slope design promotes even pressure distribution across the lower legs, effectively reducing pressure on the heels and improving overall comfort for patients.
Features and Benefits
Heel Slope Design: Fills the space behind the Achilles tendon, distributing pressure evenly across the lower legs to minimize the risk of heel breakdown.
Optimal Pressure Redistribution: Offers an alternating pressure mode that enhances prevention against pressure injuries, ensuring effective care for vulnerable patients.
Compact Pad Design: Provides accessible and reliable pressure relief, making it ideal for various care settings, including home and long-term care.
Adjustable Hangers: Compatible with most bed frames for easy installation and stable support.
Extension Flaps: Can be tucked under standard mattresses to secure the pad in place, preventing movement during use.
Intuitive Pressure Adjustment: Features an analog weight indicator for easy and precise pressure settings, ensuring maximum comfort for patients.
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Most products on our Wellell website come with a 12-month warranty against manufacturing defects.
Wellell Manufacturer's Product Warranty
Most products on our Wellell website come with a 12-month warranty against manufacturing defects. Check individual product listings for specific warranty details. If a defect occurs during the warranty period due to manufacturing issues, Wellell will provide replacement parts at no cost. Some manufacturers offer longer warranties, while others have shorter terms for certain items like batteries. Please note that wear and tear items and consumables are not covered by the warranty.
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Wellell Domus 1 & 2s Product Brochure