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Wellell Optima Prone Alternating Pressure Mattress

SKU PD09502
by Wellell
Save 29% Save 29%
Original price $13,999.00
Original price $13,999.00 - Original price $13,999.00
Original price $13,999.00
Current price $9,999.00
$9,999.00 - $9,999.00
Current price $9,999.00

1 year warranty


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Optima Prone Alternating Pressure Mattress by Wellell

The Wellell Optima Prone Alternating Pressure Mattress is designed to provide advanced care and comfort for people at high to very high risk of pressure injuries, especially those who need to stay in the prone (face-down) position. This mattress automatically adjusts to lift the shoulders and relieve pressure across the entire body, making it easier to manage and prevent pressure sores. It supports patients weighing up to 550 pounds, and has a dimension with a 79" L x 36"W and 8" H.

Wellell Optima Prone Alternating Pressure Mattress for Seniors

Optima Prone Gentle Head Support for Easy Adjustments

The Optima Prone mattress gently lifts the shoulders and creates space below the chin, making it easy to adjust head position comfortably. This hospital bed mattress feature allows for safe and smooth repositioning, giving you reliable support with minimal effort and ensuring that airway tubing stays clear.

Wellell Optima Prone Adjustable Mattress

Optima Prone Relax and Rest Easy

The Optima Prone mattress is designed to offer soothing. With advanced pressure-relief features, it gently reduces pressure on key areas, making each moment more comfortable and refreshing. Whether you’re relaxing, napping, or resting for longer periods, this mattress provides a soft, supportive experience for the body. Best choice for patient care.

Wellell Optima Prone Alternating Pressure Mattress - Comfortable Mattress

Optima Prone Simple to Use Air Cell Firmness

Ease and convenience are built right in. The Optima Prone’s air cells are easy to adjust, allowing you to find just the right level of support without hassle. Quick, simple adjustments make it easy to stay in a comfortable position, so you can enjoy relaxing with no fuss or worry.

Wellell Optima Prone Alternating Pressure Mattress - Adjustable Air Cells

Optima Prone Easy Airway and Tubing Management

The Optima Prone mattress lets you deflate individual air cells to help organize airway and fluid tubing. This design helps prevent blockages, ensuring smooth flow for treatments like hemodialysis. It improves your comfort while also making things easier for caregivers, creating a better experience for everyone.

Optima Prone Alternating Pressure Mattress

Optima Prone Gentle Protection for Your Face

The special headrest design features a soft pillow and a sculpted pocket for your ears, providing extra comfort while you rest. This design reduces pressure on your face and ears when lying in a prone position, helping to keep you comfortable and safe from potential injuries. You can also adjust the firmness to suit your needs, ensuring a cozy and supportive experience.

Wellell Optima Prone Alternating Pressure Mattress for Seniors

Wellell Optima Prone Alternating Pressure Mattress

The Wellell Optima Prone Alternating Pressure Mattress features a unique design that protects the patient’s face and ears during the prone position. Its patented air cell technology helps prevent pressure sores and injuries in these sensitive areas, ensuring comfort and safety for patients during prolonged periods of lying face down. This innovative mattress system provides optimal pressure relief, reducing the risk of complications and supporting a more comfortable recovery for patients in critical or postoperative care.

Optima Prone Essential Features

Optima Prone Essential Features

Features and Benefits


  • Automated Shoulder Lift: This lifts your shoulders gently, making it easy for caregivers to adjust your head. It keeps you safe and comfortable while you rest.

  • Customizable Air Cells: You can change the firmness of each air cell to fit your comfort. This helps reduce pressure on sensitive areas for a better rest.

  • Easy Airway Management: The design allows easy access to airway and fluid tubing, preventing blockages and ensuring smooth medical treatments.

  • Soft, Protective Headrest: The headrest has soft padding and ear pockets to support your face and ears, reducing pressure and making it more comfortable.

  • Smooth Adjustments: It’s easy to set up and adjust the mattress, allowing quick changes to keep you comfortable.

  • Advanced Pressure Relief: The design helps prevent discomfort and pressure injuries during long rests, keeping you relaxed.

  • Durable Construction: Made with strong materials, this mattress is built to last and provide consistent comfort over time.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.


Documents




Specification


Specifications
Mattress
Maximum Patient Weight 550
Length 79"
Width 36"
Height 8"
Type 8" / Replacement
Weight 30.8lbs
Top Cover Material Poly / PU
Cell Material TPU
Pump
Dimension 13.4"L x 6.5"W x 10.2"H
Weight 12.1 lbs
Supply Voltage 120 – 230 V / 50-60 Hz
Therapy Mode Max firm / Alternating / Continuous / Low Pressure / Seat Inflation (Automatic) / Position Mode
Noise Level < 37 dB

Warranty Information


  • Most products on our Wellell website come with a 12-month warranty against manufacturing defects. 

Product Video


 

Wellell Authorized Dealer

Wellell Manufacturer's Product Warranty


Most products on our Wellell website come with a 12-month warranty against manufacturing defects. Check individual product listings for specific warranty details. If a defect occurs during the warranty period due to manufacturing issues, Wellell will provide replacement parts at no cost. Some manufacturers offer longer warranties, while others have shorter terms for certain items like batteries. Please note that wear and tear items and consumables are not covered by the warranty.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

  • In stock: Your order will be prepared and shipped.

  • Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

  • Beds and mattresses

  • Batteries and chargers

  • All lifts (residential, vehicle, and patient lifts)

  • Lift chairs, geri chairs, and patient room chairs

  • Wheelchair cushions, support surfaces, and slings

  • Mobility accessories

  • Red light therapy devices

  • All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.

Wellell Optima Prone FAQ's

What is the purpose of the Optima Prone system?

The Optima Prone is a specialized pressure-reducing support surface designed to prevent pressure injuries, optimize workflow, reduce clinical workload, and improve patient outcomes during prone position ventilation.

How does the Shoulder Lifting Mode benefit patients and caregivers?

The Shoulder Lifting Mode relieves muscle hyperextension and stress in the shoulder area by offering two adjustable angles. It also supports head repositioning by lifting the shoulders, reducing caregiver workload, and minimizing the risk of airway tubing obstructions.

How does Optima Prone protect the patient’s face and ears?

The patented air cell design prevents pressure sores and injuries on sensitive areas like the face and ears during prone positioning.

Can head repositioning be performed by a single caregiver?

Yes, head repositioning can be completed by one caregiver. The system mechanically supports the shoulders and creates space for the chin, simplifying the process and ensuring safety.

What measures does Optima Prone take to reduce infection risks?

The top cover is made with welded seams to prevent fluid ingress, reducing the risk of contamination and infection.

How does the system handle tubing management?

Customizable airflow and individual air cell adjustments allow caregivers to organize and manage tubing effectively, minimizing the risk of obstructions.

What safety features are included in emergencies?

The system includes a CPR knob that allows for quick mattress deflation during emergencies.

What are the key features of the top cover material?

The 4-way stretch top cover offers low shear, low friction, vapor permeability, and moisture protection, ensuring optimal immersion and envelopment for the patient.

What certifications and compliance standards does Optima Prone meet?
  • Pump: Water-resistant standards (IP21)
  • Mattress: Flame-retardant standards (EN597-1, EN597-2)
  • Environmentally compliant with RoHS and WEEE standards.

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