Medacure Comfort Zone Alternating Pressure And Low Air Loss Mattress CZ36

Alternating Pressure & Low Air Loss Mattress - Medacure Comfort Zone CZ36 - Hospital Bed Compatible

The Comfort Zone Alternating Pressure and Low Air Loss CZ36 mattress system by MedaCure is designed to provide superior comfort and therapeutic benefits for individuals at risk of developing pressure ulcers or bedsores. The mattress dimensions are 36" x 80" x 8", making it suitable for most standard hospital beds. The weight capacity is 450 pounds, accommodating a wide range of patients.

This advanced system alternates pressure and utilizes low-air-loss technology to promote better blood circulation, reduce skin maceration, and keep the patient dry and comfortable. Its user-friendly interface and quiet operation ensure an optimal healing environment, enhancing both patient care and caregiver convenience.

Designed to Keep Patients Comfortable and Supported

The CZ36 medical mattress is thoughtfully designed to provide both comfort and protection for patients at risk of skin breakdown. It features 18 laser-drilled air cells that gently circulate air, helping to keep the skin cool and dry. A 3-inch static head section offers added stability for the upper body, making repositioning and resting easier.

The included pump delivers a consistent airflow of 8 liters per minute, supporting skin health and overall comfort. With a built-in low air loss function to manage moisture, this mattress system offers a simple, effective solution for everyday patient care.

Superior Comfort for Short- and Long-Term Care

The Medacure CZ36 is designed to support healing and comfort, whether for short hospital stays or ongoing care at home. Its alternating pressure system helps reduce pressure points and keeps blood flowing, important for preventing and treating bedsores. The low air loss feature helps manage moisture, keeping skin dry and reducing the risk of irritation or infection.

Made with durable, medical-grade materials, the mattress is easy to clean and built to last. The digital pump offers simple controls and adjustable settings, so caregivers can tailor the support based on each patient's needs. It’s a smart, flexible choice that puts comfort and skin protection first.

Model Dimensions

Standard

The standard model of the CZ36 mattress measures 80 inches in length, 36 inches in width, and 8 inches in height.

Extra Long

The extra-long model of the CZ36 mattress measures 84 inches in length, 36 inches in width, and 8 inches in height.

Built-In Peremeter(BIP)

The built-in perimeter model of the CZ36 mattress measures 80 inches in length, 36 inches in width, and 8 inches in height.

Features & Benefits

• Alternating Pressure Function: Reduces pressure points to improve circulation.
• Low Air Loss Technology: Keeps patients dry by wicking away moisture.
• 18 Laser-Drilled Cells: Provides effective pressure relief and durability.
• 3-Inch Static Head Section: Ensures patient stability and comfort.
• Digital Pump System: Customizable settings for tailored pressure relief.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Why We Like It

• Enhanced Comfort: Alternating pressure and low air loss features ensure maximum comfort.
• Preventive Care: Reduces the risk of pressure ulcers and bedsores.
• User-Friendly: Easy-to-use digital pump system with customizable settings.
• Durability: Made with medical-grade materials for long-lasting use and easy cleaning.
• Versatility: Suitable for both acute and long-term care settings, accommodating various patient needs.

Documents

 Medacure Product Information Brochure

Medacure Product Manual

Medacure CZ36 Features Overview

Pump Hangs From Footboard: Features a conveniently hung pump from its footboard, easy access and user-friendly inflation control.

Pump Outlet with a Connector: Indicates where the pump's power or control connection is made to facilitate its operation.

Inflatable Air Cells: Provide pressure relief and prevent bedsores for individuals who are bedridden or have limited mobility.

Specifications

Warranty

• The Comfort Zone 36 Air Mattress has a 2-year warranty covering defects in materials and workmanship.

Warranty Information

This warranty is extended exclusively to the original purchaser of the product, provided the product was purchased new and unused from MedaCure or an authorized dealer. It is not transferable or assignable to any subsequent purchaser or owner. Coverage under this warranty terminates upon any resale or transfer of ownership to another party.

This warranty provides specific legal rights, and you may also have additional rights that vary by state.

Warranty Coverage:
The Comfort Zone 36 Air Mattress has a 2-year warranty covering defects in materials and workmanship.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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