Phoenix Carbon Fiber Electric Wheelchair by ComfyGO
The ComfyGo Phoenix Carbon Fiber Folding Electric Wheelchair is your ultimate travel companion. Weighing just 27 lbs, this portable wheelchair supports up to 286 lbs and has an 18.5" wide seat for comfort. It features two 250W brushless silent motors for smooth, quiet operation and can travel up to 25 miles with dual batteries. The batteries are airline-approved, and the wheelchair folds easily for storage or transport, making it practical for daily use and travel.
Precise Control and Seamless Mobility with the ComfyGo Phoenix
The Phoenix
Folding Wheelchair is designed for optimal functionality and user convenience, featuring a 360-degree intelligent digital joystick with an easy-to-read LCD display. This advanced joystick allows for precise and effortless control, enabling smooth navigation in all directions and ensuring a seamless mobility experience. To give users added confidence in their investment.
Smooth Performance and Easy Terrain Navigation with the ComfyGo Phoenix
The Phoenix Carbon Fiber Electric Wheelchair is powered by two 250W brushless silent motors, delivering a combined 500W motor power for smooth and efficient performance. It is designed to handle various terrains with ease, including gravel, grass, ramps, and brick surfaces, thanks to its 6-degree climbing gradient capability. The intelligent electromagnetic brakes provide added safety and control, ensuring a secure and stable ride on all types of surfaces.
ComfyGo Phoenix Airline and Cruise Approved for Easy Travel
The Phoenix Carbon Fiber
Lightweight Wheelchair is equipped with dual 10AH lithium-ion batteries that feature a quick-release function for easy removal, charging, or travel. These batteries are cruise and airline approved wheelchair, ensuring hassle-free travel. Together, they offer a driving range of up to 25 miles.
Phoenix Carbon Fiber Electric Wheelchair Essential Features
Phoenix Carbon Fiber Electric Wheelchair Features and Benefits
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Lightweight (27 lbs) – Easy to carry and store, ideal for travel and everyday use.
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Carbon Fiber Frame – Strong and durable material, offering long-lasting performance without unnecessary weight.
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Powerful Dual Motors – Smooth, quiet operation across various terrains for confident navigation.
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360° Joystick with LCD Display – Precise control and clear, real-time information for effortless mobility management.
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Extended Range – Travel up to 25 miles on a single charge for greater freedom and independence.
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Airline and Cruise Approved – Ready for hassle-free travel on planes and cruises.
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Quick-Release Battery – Easily removable batteries for convenient charging and travel.
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Versatile Terrain Handling – Navigate ramps, grass, gravel, and more with ease.
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Comfortable Seating – Designed for long-lasting comfort during extended use.
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Compact and Foldable – Folds easily for storage and transport, fitting in car trunks and tight spaces.
Phoenix Carbon Fiber Electric Wheelchair Document
ComfyGO Phoenix Manual
Phoenix Carbon Fiber Electric Wheelchair Specification
| Parameters |
Specifications |
| Capacity |
| Max Loading Weight |
286 lbs |
| Weight |
| Net Weight with Battery |
35 lbs |
| Frame Weight |
26 lbs |
| Weight Without Battery |
29 lbs |
| Range |
| Range |
Up to 15.5 miles |
| Dimensions |
| Overall Dimensions |
35”x22.5”x34” |
| Folded Dimensions |
3“x8.5”x27” |
| Seat Height (from Ground) |
18" |
| Armrest Height (from Seat) |
8" |
| Backrest Height |
16" |
| Performance |
| Max Speed |
4 mph |
| Motor |
2 * 250W (500W) Brushless |
| Climbing Angle (Max Degrees) |
6° |
| Max Safe Slope |
6° |
| Static Stability |
6° |
| Brake |
Intelligent Electromagnetic |
| Material |
| Battery |
2x 24V * 6.6 AH Li-ion |
| Battery Charge |
AC 100-240V, 50 Hz, 1.5-5A |
| Battery Charge Time |
6-8 hours |
| Additional Features |
| Airline and Cruise Approved |
Yes |
| Turning Radius |
≤35.5" |
| Reversing Width |
≤49" |
| Front Wheel Diameter |
6" |
| Rear Wheel Diameter |
10" |
| Seating Area Width |
18.5" |
| Cushion Size |
17" x 16" |
| Controller Type |
Detachable All Direction LCD Joystick |
| Tire Pressure |
30 Psi |
ComfyGo Phoenix Warranty
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The Phoenix comes with a standard 1-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
ComfyGO Phoenix FAQ
ComfyGO Phoenix FAQ
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Can I turn my wheelchair on or off with the remote control?
No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
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Does my wheelchair arrive fully assembled?
Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
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Can my wheelchair go on an airplane or cruise?
Yes. The 6.6AH (158.4WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
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I’ve run out of battery. Can I push my chair?
Yes. The wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
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Does my remote control come paired with my chair?
Yes. The remote control comes paired with your chair. If your remote loses its pairing, please
watch this video tutorial on how to pair your remote. If you need further assistance, please contact us at (307) 243 4414, support@firstclassmobility.com, or use the LET’S CHAT! feature on our
website.
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Can I silence the beeping sound my wheelchair makes while reversing?
Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed, then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
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Does the armrest raise?
Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.
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How do I charge the battery?
The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
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Can I install my controller on either side of the wheelchair?
Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
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Does my wheelchair come with a warranty?
Yes. The Phoenix wheelchair comes with a standard 1-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
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Can I use my wheelchair on dirt and grass?
Yes. The Phoenix can traverse low grass and compacted dirt with ease.
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Where can I find the serial number of my wheelchair?
The serial number can be found in three places: on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be canceled once processing begins
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
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