Concerned about your scooter keeping up with you? With the ComfyGo MS3000 Plus, those concerns vanish.

Whether you opt for the 15.6AH battery offering up to 25 miles of range or the 10AH for 16 miles, your needs are met with unmatched efficiency. Adjustable seating ensures that your ride isn’t just about getting from A to B—it’s about enjoying every moment in between.

ComfyGO MS-3000 Foldable Design

The ComfyGO MS-3000 Foldable Mobility Scooter is the perfect blend of convenience and mobility. Unfold and fold with ease, making it a breeze to take wherever you go. With its lightweight and compact design, the MS-3000 ensures comfort and convenience in your daily travels. Embrace freedom and simplicity with this foldable mobility solution.

Move with Confidence with ComfyGO MS-3000

Comfy GO MS3000 Foldable Mobility Scooter Essential Features:

Robust Dual Motors & All-Terrain Performance

• Powered by dual 250W hub DC motors for a total of 500W.
• Handles inclines up to 12 degrees with ease.
• Engineered for strength, durability, and smooth performance.

Effortless Folding Design

• Quick and simple folding for compact storage.
• Fits easily in car trunks or small home spaces.
• Ideal for city use, daily commutes, or travel.

Impressive Speed & Range

• Reach speeds up to 12 mph for quick travel.
• Enjoy up to 25 miles on a 15.6Ah battery.
• Optional 10Ah battery provides up to 16 miles of range.

Warranty Information
By our warranty agreement, all new products come with a limited warranty. Batteries are covered by a six-month warranty, while spare parts have a one-year warranty. However, the limited warranty does not cover labor costs or device malfunctions caused by the owner's misuse or negligence. It also excludes non-durable components and parts subject to normal wear and tear that may need replacement over time, such as rubber materials, accessories, wheels, brakes, and plastic parts. All warranty claims require proof of purchase and the serial number.
Please note that the warranty does not cover the following conditions:
Functional problems: Issues related to normal use and aging, such as surface coating, plating, or natural fading of resins.
Replacement of consumable materials: Items like tires, fuses, plastic parts, glass parts, lubricants, etc., due to wear and tear.
Service fees: Any fees for inspection, adjustment, oil changes, or cleaning services.
Dealer-performed maintenance: Fees for service and maintenance performed by dealers as specified by our factory.
Unauthorized maintenance: Costs for maintenance at unauthorized service centers.
Failure to check issues: If you fail to regularly check and address issues outlined in section 7 of the user manual.
Improper maintenance: If incorrect or improper maintenance is performed.
Unauthorized repairs: Maintenance or repairs conducted by unauthorized personnel.
Improper use: Operating the product outside of the recommended guidelines in the manual, including overloading the scooter.
Modifications: Any unauthorized modifications made to the wheelchair.
External factors: Damage caused by external elements such as soot, chemicals, bird droppings, acid rain, flying debris, metal powder, etc.
Natural disasters: Damage resulting from events such as typhoons, floods, fires, earthquakes, or other natural disasters

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.