MS4000 Auto Fold Mobility Scooter by ComfyGO

Looking for an automatic fold scooter? Meet the MS4000 Auto Fold Mobility Scooter by ComfyGO, with a weight capacity of up to 240 lbs, a maximum speed of up to 5 mph, and a travel range of up to 13 miles. Enjoy your travel journey with ComfyGO MS4000 Auto Fold Mobility Scooter.

Powerful and Versatile All-Terrain Scooter

The MS4000 offers a powerful 250W motor for great performance and efficiency. It can easily handle 12-degree hills and navigate your city confidently. This scooter is built for all terrains and has the strength and durability you need. Its strong motors ensure smooth acceleration and easy handling, even on rough paths or steep slopes.

MS4000: Compact, Stylish Design

The MS4000 easily folds for quick storage in your car or at home. Its simple design makes it perfect for city trips, daily commutes, and weekend outings. Whether you're heading to a cafe or exploring new places, the MS4000 is a stylish and practical choice for town and city living.

Customized Performance with 8AH Battery

MS4000 Essential Features

MS4000 Auto Fold Mobility Scooter Features and Benefits

• Handles Slopes Well: The 10º maximum slope ensures safety on inclines, giving users confidence on hilly terrain.

• Easy to Maneuver: With a turning radius of ≤55.1 inches, it’s great for tight spaces and indoor use.

• Long Battery Life: Up to 15 km range on a single charge means fewer recharges and more convenience.

• Supports More Weight: The 242.5 lbs weight capacity accommodates a wide range of users, providing stability.

• Smooth and Reliable: The rear-wheel drive and 24-volt DC motor ensure reliable and efficient performance on various terrains.

MS4000 Auto Fold Mobility Scooter Documents

 ComfyGO MS4000 Auto Fold  Product Manual

MS4000 Auto Fold Mobility Scooter Specification

Warranty Information

• 3-year limited warranty on the frame and 1 year warranty on electronics and motors

ComfyGO MS4000 FAQ

1. How does the ComfyGO MS4000 enhance mobility?
   The automatic folding feature allows for effortless transport, making it easier to maintain an active lifestyle.
2. Is it lightweight and portable?
   Yes, it weighs just 55 lbs, making it easy to carry and store.
3. What is the maximum weight capacity?
   It supports up to 300 lbs, accommodating various users comfortably.
4. How far can I travel on a single charge?
   You can travel up to 13.5 miles on a full charge, perfect for errands or leisurely outings.
5. How long does it take to charge?
   It fully charges in about 6-8 hours, ensuring you’re ready to go quickly.
6. Is it easy to maneuver?
   Yes, it features a tight turning radius of 38 inches, allowing for easy navigation in tight spaces.
7. Can it handle different terrains?
   Designed primarily for smooth surfaces, it works best on pavements and flat areas.
8. Is the scooter safe to use?
   The anti-tip wheels and stable design provide added safety during rides.

Warranty Information

Comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.