Is Your Wheelchair Falling Short? The ComfyGo X-9 Delivers!
The X-9 Electric Wheelchair by ComfyGo is an excellent option if you're looking for comfort and ease of use. It supports up to 310 lbs, making it a reliable choice for a range of users. Weighing just 92 lbs, it’s lightweight and easy to maneuver. With a top speed of 4 mph, you'll get around comfortably, and its impressive travel range of up to 19 miles ensures you can cover long distances without worry. It has both standard and extended battery options, so you can choose the one that best fits your needs.
Enjoy Great Comfort and Control with ComfyGo X-9
X-9 Electric Wheelchair has a powerful 500W motor for a smooth and easy ride. It's FDA-approved, so you can trust it's safe and dependable. One of its best features is the Independent Automatic Leg Rest Adjustment, which lets you easily adjust the leg rest for comfort, ensuring you stay relaxed whether you're moving or resting.
Stay Comfortable Anywhere ComfyGo X-9 Automatic Recline
One of the key features is the Automatic Recline, which allows you to easily adjust the backrest with the push of a button. This means you can quickly find a comfortable position whenever you need to rest, whether you're at home or out running errands. Its lightweight design makes it easy to maneuver, reducing the strain on your arms and shoulders.
ComfyGO X-9: Essential Features
360° Joystick
Navigate effortlessly with the 360-degree universal intelligent joystick, and enjoy the added convenience of controlling your backrest and leg rests via joystick or the included remote controller.
Ultimate Comfort
The X-9 ComfyGO Wheelchair is a cost-effective and dependable mobility solution with independent reclining backrest and lifting leg rests. Its lightweight and foldable design ensures effortless storage and transportation.
Airline & Cruise Approved
The standard 12AH lithium-ion battery is airline and cruise approved, offering up to 10 miles of driving distance. For longer journeys, choose the optional 20AH lithium-ion battery with an impressive range of up to 17 miles.
ComfyGo X-9 Features and Benefits
- FDA Approved: Safe and reliable.
- Independent Automatic Leg Rest Adjustment: Easy leg comfort adjustments.
- Automatic Recline: Adjustable back support.
- Automatic Leg Elevation: Elevates legs for comfort.
- Airline and Cruise Approved: Travel-friendly.
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Foldable Wheelchair Design: Easy to store and transport.
- Controller Included: Simple to use.
ComfyGo X-9 Documents
ComfyGO Product Manual
ComfyGo X-9 Product Specifications
| Specification |
Details |
| Max Loading Weight |
| Max Loading Weight |
310 lbs |
| Weight |
| Battery Weight |
6 lbs (2.5 kg) |
| Dimensions |
| Overall Product Dimensions |
36.5" x 25" x 48.5" |
| Folded Product Dimensions |
30" x 19" x 29" |
| Seat Specifications |
| Seat Area Width |
18" (455mm) |
| Seat Area Depth |
17" (435mm) |
| Seat Height (From the Ground) |
20" (500mm) |
| Armrest Height (From the Seat) |
9" (235mm) |
| Backrest Height (From the Seat) |
32.5" (830mm) |
| Performance |
| Battery Range |
10 Miles (15 km) / 19 Miles (25 km) on a single charge |
| Speed |
0.62 Mph to 3.7 Mph (1 to 6 Km/h), Max 4 Mph |
| Climbing Angle Max Degrees |
6° |
| Motor and Battery |
| Motor |
DC 24V / 250W x 2 pcs |
| Battery Type |
12Ah Li-ion / 20Ah Li-ion |
| Battery Charge Time |
4 to 6 Hours |
| Airline / Cruise Approved |
Yes |
| Controls and Safety |
| Degree of Protection |
IPX3 |
| Turning and Stability |
| Turning Radius |
≤ 47 inches (≤ 1.2m) |
| Additional Features |
| Folding |
Manual Folding |
| Reclining |
Automatic Reclining |
ComfyGo X-9 Warranty
3-Year warranty on the frame and 1-year warranty on, the motor, battery, and electronic parts
ComfyGO Remote Controlled Electric Wheelchair X-9 FAQ
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Can I turn my wheelchair on or off with the remote control?
No. The wheelchair's power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
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Does my wheelchair arrive fully assembled?
Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
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Can my wheelchair go on an airplane or cruise?
Yes. The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before traveling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
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Can I operate my wheelchair with the backrest in the reclined position?
The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries.
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I've run out of battery. Can I push my chair?
Yes. The X-9 wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
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Can I silence the beeping sound my wheelchair makes while reversing?
Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
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Does the armrest raise?
Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.
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How do I charge the battery?
The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
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Can I install my controller on either side of the wheelchair?
Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
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Can I use my wheelchair on dirt and grass?
Yes. The X-9 can traverse low grass and compacted dirt with ease.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
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Within 24 hours of placing your order: Free cancellation.
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After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
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Custom orders: Cannot be canceled once processing has begun.
Please note:
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Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
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Refunds are only issued within 7 days of purchase.
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Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
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All cancellations must be submitted in writing.
Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
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Item must be unused, in original packaging, with all accessories and documents
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A 25% restocking fee applies
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Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
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Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.
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You will be given tracking details to monitor your shipment.
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We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
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If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
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You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
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Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
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