Emergencies don’t always happen in perfect conditions. Stairs, curbs, grass, gravel, or tight hallways can make evacuating someone with limited mobility a serious challenge. The Crosswind Concepts 1550 Freedom Chair is built to handle it all giving you a dependable way to help others move safely through buildings and across outdoor terrain when every second matters.
Ready to Use in Emergency
The Freedom Chair comes with two sets of wheels smaller rugged wheels for indoor use and 10-inch never-flat tires for outside. That means you can move someone quickly over bumpy sidewalks, uneven paths, or up and down stairways with confidence. It supports over 650 lbs, has armrests, safety restraints, and six lifting points, and is made from strong but lightweight aluminum. With removable handles and carrying arms, it gives you full control, whether you’re helping alone or with a team.
Folds Flat, Travels Anywhere
When not in use, the 1550 folds completely flat, mounts easily to a wall, and fits into most car trunks making it ideal for facilities, emergency response vehicles, or personal use. With no specialized training required, it’s ready to go at a moment’s notice.
A weather-resistant open-weave seat, large storage pocket, and removable carrying arms make it even more convenient for real-world scenarios. Whether indoors or out, the Freedom Chair is your go-to evacuation solution.
Built with a durable aircraft-grade aluminum frame
Folds flat for easy storage and transport
No training needed — quick, intuitive setup
Fits most car trunks for convenient transport
Large back pocket for storing emergency supplies
Non-slip rubber grips for secure handling
Product Specifications
General Information
Weight Capacity
650 lbs
Chair Weight
23 lbs
Dimensions
Folded Dimensions
60" x 24" x 11"
Unfolded Dimensions
60” x 24” x 37”
Materials
Frame Material
Aircraft-grade aluminum
Seat Material
Weather-resistant open-weave polyester
Safety Harness
Polypropylene with nylon buckle
Restraints
Hook & loop arm and leg straps
Grips
Comfortable non-slip rubber
Wheels
Wheel Types
5” rugged polyurethane + 10” never-flat tires
Warranty Information
The Crosswind Concepts 1550 Freedom Chair comes with 1 year warranty.
Warranty Information
The Crosswind Concepts 1550 Freedom Chair comes with 1 year warranty.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
