Symmetry Signature Multi-Zone Foam Mattress – Pressure Relief & Safety Support

Need a reliable mattress for long-term care that fits different body sizes? The Permobil Symmetry Signature Multi-Zone Foam Mattress is designed to support users weighing between 350 and 500 pounds, with widths from 36" to 48" to fit various needs.

Its multi-zone foam mattress layout helps reduce pressure on sensitive areas, especially around the heels, which can help prevent pressure injuries. The firm edges make it easier and safer for users to get in and out of bed, reducing the chance of falls. The stretch cover resists fluids and moves with the body to minimize friction and discomfort.

Why Choose the Symmetry Mattress?

Designed to Promote Pressure Relief

The mattress features three distinct support zones tailored to relieve pressure where it matters most. A softer heel zone encourages immersion to protect skin integrity, especially for users prone to pressure injuries.

Enhanced Safety with Wide Transfer Edges

Firm side borders provide added stability during transfers in and out of bed. This design helps maintain central positioning, reducing the risk of falls and improving caregiver support during repositioning.

Fluid-Resistant, Multi-Way Stretch Cover

The cover is fluid-resistant and breathable, helping manage incontinence while maintaining skin health. Its multi-way stretch design allows the mattress to move with the user, improving comfort and minimizing shear forces. A fully waterproof nylon cover is also available for added protection.

Symmetry Mattress Model Comparison

Features and Benefits

• Co-developed by Permobil and 5 Minds Mobility, leaders in support surface innovation for long-term care

• Multi-zone foam design provides targeted pressure redistribution with softer foam at the heel zone

• Firm side borders enhance stability and support safer transfers in and out of bed

• Wide transfer edges help reduce fall risk and assist caregivers during repositioning

• Fluid-resistant, multi-way stretch cover offers protection against incontinence and supports skin integrity

• Fully waterproof nylon cover available for high-moisture environments

• Supports individuals weighing 350 lb to 500 lb

• Offered in multiple widths: 36", 42", and 48", all at 80" L x 6" H

• Suitable for long-term care, home care, and bariatric environments

• Available in comfort levels ranging from Extra Soft to Firm

• Compatible with most standard long-term care bed frames

Documents

Symmetry Signature Multi-Zone Foam Mattress Brochure

Specification

Warranty Information

• The Permobil Symmetry Signature Multi-Zone Foam Mattress comes with 2 year warranty.

Warranty Information


The Permobil Symmetry Signature Multi-Zone Foam Mattress comes with 2 year warranty.

📦 Order Acknowledgment

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• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

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By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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