Universal Therapy System UTS Mattress

Universal Therapy System (UTS) Low Air Loss Mattress System by Great Life Healthcare

The Universal Therapy System (UTS) Mattress by Great Life Healthcare works by actively encouraging blood flow through a 10-minute cycle that gently increases and decreases pressure within the support surface. This dynamic pressure adjustment helps reduce interface pressures, which prevents tissue breakdown and promotes healing.

UTS features integrated automatic weight-sensing technology, ensuring optimal distribution of patient weight. It combines both a low-pressure alternating mode and a continuous low-pressure mode in a single air mattress system, providing exceptional pressure relief. This design is highly effective in preventing and treating pressure ulcers, including those up to stage 4.

The UTS Low Air Loss Mattress System is super convenient and easy to use. The pump is integrated into the mattress, eliminating the need for bulky blowers hanging off the side of the bed. You only need to manage the power cord, which can be neatly secured with loops on the mattress to keep it out of the way, reducing the risk of trips or falls. Plus, the blower is much quieter than most other systems, ensuring it won’t disturb anyone. The mattress automatically adjusts the air pressure to match the person's weight, with manual adjustments available via the hand controller when needed.

Universal Therapy System UTS Mattress Layers

Universal Therapy System UTS Mattress Modes

The Static Mode and Alternating Mode on the Universal Therapy System (UTS) Low Air Loss Mattress System serve different functions to provide optimal support for patients:

1. Static Mode: In this mode, the mattress provides continuous low pressure across the entire surface. It is designed for patients who need constant, even pressure to prevent discomfort and skin breakdown. This mode is ideal for patients who are less mobile or have a higher risk of developing pressure ulcers, providing stable support over extended periods.

2. Alternating Mode: In alternating mode, the mattress alternating pressure across different zones in a cycle, typically every 10 minutes. This dynamic adjustment helps promote blood circulation by periodically redistributing pressure from one area to another. This mode is particularly beneficial for patients who are at risk of pressure ulcers or have existing ulcers, as the changing pressure helps to relieve stress on sensitive areas and encourages tissue oxygenation and healing.

Universal Therapy System Essential Features

Hard-plumbed air cells prevent air leaks for enhanced durability

CPR quick release system deflates the mattress quickly in emergencies

Durable foam pad covers for added comfort and protection

Welded vinyl bladder containment straps offer secure and reliable support

Fluid-resistant cover ensures protection against spills and stains

Pendant control for easy and convenient operation of the system

Universal Therapy System Features and Benefits

• Integrated Pump: Eliminates the need for bulky blowers, making the system more streamlined and easier to manage, with no additional equipment hanging off the side of the bed.
• Quiet Operation: Ensures a peaceful environment by minimizing noise, so patients can sleep soundly without disturbances.
• Automatic Weight-Sensing Technology: Adjusts air pressure based on the patient's weight, ensuring consistent and optimal pressure distribution for maximum comfort and safety.
• Manual Adjustment Option: Allows caregivers to fine-tune the air pressure via the hand controller, accommodating individual patient needs and preferences.
• Dynamic Pressure Adjustment Cycle: Alternates pressure every 10 minutes, promoting blood circulation, preventing pressure ulcers, and aiding in the healing process.
• Low-Pressure Alternating Mode: Gently alternates between low-pressure zones, reducing pressure points and preventing tissue breakdown.
• Continuous Low-Pressure Mode: Provides constant low pressure, offering sustained comfort and support to prevent discomfort and skin damage.
• Hard-Plumbed Air Cells: Prevents air leaks, ensuring long-term durability and stable pressure throughout the mattress for consistent support.
• CPR Quick Release System: Instantly deflates the mattress in emergency situations, allowing quick access to the patient and facilitating a rapid response.
• Fluid-Resistant Cover: Protects the mattress from spills and stains, ensuring easy cleaning and maintaining a hygienic environment for the patient.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Documents

Universal Therapy System UTS Mattress Product Brochure

Specification

Universal Therapy System Warranty Information

• The Universal Therapy System UTS Mattress comes with a 1 year warranty.

Prius Healthcare USA guarantees that this equipment will be free from defects in material and workmanship for 12 months from delivery. We will repair or replace any defective part at no cost. However, this warranty does not cover damage from shipping, tampering, improper maintenance, accidents, negligence, misuse, or unauthorized repairs. Prius Healthcare USA is not liable for any issues outside this warranty.

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• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

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By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

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• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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