Phoenix Portable Power Wheelchair by Discover Your Mobility

The Phoenix Portable Power Wheelchair by Discover Your Mobility is a lightweight solution for those needing mobility assistance. Weighing just 44 lbs without the battery and supporting up to 265 lbs, it's easy to transport and maneuver. With a driving range of up to 22 miles and a top speed of 3.75 mph, you can confidently navigate various environments.

Phoenix is equipped with two 180-watt motors, delivering a combined total of 360 watts. This provides ample torque and power, making it capable of handling ramps, hills, and inclines with ease. The 19-inch width between the arms offers a good fit, helping you regain your independence and move easily.

Phoenix Compact and Convenient Folding Design

The Phoenix conveniently folds down to the size of a medium suitcase, making it quick and easy to store in the trunk of almost any car. This compact design allows for greater freedom and flexibility, enabling you to go wherever you want and do more things your way.

Phoenix Power Wheelchair Powerful and Convenient Battery System

The Phoenix is equipped with two 24v 140-watt auto-connect lithium-ion battery packs. You only need to use one battery pack at a time, with the second serving as a backup for those moments when you forget to charge. If you prefer, you can use both batteries simultaneously, effectively doubling your travel range before needing to recharge. The new auto-connect feature eliminates cumbersome plugs; you simply slide in the battery for quick and easy setup.

Travel-Ready Feature Phoenix Portable Power Wheelchair

The Phoenix is incredibly lightweight and easy to handle, making it ideal for air travel, trains, buses, and cruise ships. It's FAA-approved for airline travel and comes with two airline-compliant, non-spillable lithium-ion batteries (one included for free). This allows you to take your Phoenix on airplanes, cruise ships, public transportation, and even in taxis or rideshares like Uber and Lyft. You can travel confidently knowing your mobility aid is designed for long-distance journeys.

Phoenix Power Wheelchair User-Friendly Joystick for Easy Control

The Phoenix Portable Power Wheelchair comes with a simple touch joystick controller, making it easy to navigate. The joystick can be quickly switched from the right armrest to the left, or vice versa, in just minutes. This flexible design accommodates both right-handed and left-handed users.

Phoenix Optional Features

Optional Samson Case

Protect your Phoenix with the Samson Case, a durable hard-shell designed to safeguard during travel. Ideal for airports, cruise ships, and more, it ensures maximum protection for your Phoenix.

Optional Removable Leg Rest

Enjoy your Power Wheelchair with removable elevating swing-away leg rests. Easily remove them for convenience, while elevating legs for personalized support during your Phoenix experience.

Optional Vulcan Lift

The Vulcan Lift is a lightweight, easy-to-use solution for lifting your Phoenix scooter or wheelchair. Weighing just 22 lbs, it can lift up to 110 lbs, making transportation effortless and efficient.

Anti-Tip Wheels

Anti-tip wheels provide added stability and safety, preventing the wheelchair from tipping over while navigating uneven surfaces or making sharp turns.

Free Wheel Option

The Free Wheel option allows for easy manual movement of the wheelchair, offering enhanced mobility when not in use or for simple navigation in tight spaces.

19.75" Floor To Seat Height

The 19.75" floor-to-seat height is generally suitable for people between 5'4" and 5'10". It’s based on average body proportions but can vary depending on leg length and personal preferences.

Features and Benefits

• A Lightweight Wheelchair: Weighs only 44 pounds without the battery, making it easy to lift, transport, and store.
• Compact Foldability: Folds into a small size, allowing for hassle-free storage in tight spaces like car trunks or closets.
• Long Travel Range: Provides a range of up to 22 miles, so you can move freely without frequent charging.
• Brushless DC Motors: Offers powerful and efficient performance, even on hills or tough terrain.
• Auto-Connect Battery System: Quick and easy battery changes with no complicated plugs, enhancing convenience.
• Dual Battery Setup: Use one battery with the second as a backup, or both for extended travel range.
• Airline and Cruise Approved: FAA-approved, making it easy to bring along on flights, cruises, and public transportation.
• Travel-Ready: Perfect for long trips by air, train, or rideshare, ensuring you stay mobile on all your adventures.
  
• User-Friendly Operation: Designed for ease of use, offering quick setup and intuitive controls for enhanced independence.
  

Documents

Phoenix Portable Power Wheelchair User Manual

Phoenix Specifications

Warranty Information

• Your Phoenix Portable Power Wheelchair includes a 1 year warranty on parts and labor.

Warranty Information

Your Phoenix Portable Power Wheelchair includes a 1 year warranty on parts and labor.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.