The Luggie Super Plus 3: Your Passport to Effortless, Flight-Ready Travel

The FreeRider Luggie Super Plus 3 is a folding mobility scooter made for users who want a travel-ready option for their trips. It is built for people who plan to bring a scooter on flights or pack it for travel, supported by its portable frame and airline-approved battery. 

This design supports smoother handling when transporting the scooter during travel or storage. The Super Plus 3 also offers steady steering in narrow indoor areas through its Smart Turn feature, which helps manage speed during turns.

Power That Supports Your Day

With a top speed of 5 mph, a 150-watt motor, and a range of up to 15 miles per charge. It has a 360-lb weight capacity, and the solid PU tires help prevent flats while maintaining predictable performance across typical paths and environments.

Compact Folding for Easy Storage and Travel

The Super Plus 3 folds down for placement in a car trunk or small storage area. The scooter weighs 57 lbs, and the 10.5Ah lithium battery can be removed quickly to make lifting easier. This helps streamline packing, transporting, and storing the scooter during daily use or travel.

Smooth Steering With a Tight Turning Radius

The scooter’s 36-inch turning radius helps you move through narrow aisles, hallways, and busy indoor areas. Smart Turn technology can lower speed during turns, supporting controlled steering where space is limited. A 17-inch seat and added leg room create a comfortable sitting position for everyday outings.

Smooth Transitions with Omni-suspension

The longer wheelbase and front Omni-suspension help maintain steady movement across common indoor and outdoor surfaces. With 8-inch rear wheels and 2.5 inches of ground clearance, the scooter manages small ramps and floor transitions with consistent control.

Documents

Luggie Series Multi-Model Brochure Travel Tips

WARRANTY TERMS:

Keep your serial number handy; it’s located on the front frame under the chassis cover. The scooter's frame is covered for 36 months from the purchase date against defects in materials or workmanship, while electronic components are covered for 12 months. This warranty is in addition to your legal rights. Parts replaced or repaired under this warranty will be covered for the remaining warranty period. It applies ONLY to parts supplied or approved by your Authorized Luggie Dealer, and it is not transferable due to the individualized nature of this product. For more details, please refer to your warranty sheet.

BATTERY WARRANTY:

The battery that comes with your Luggie has a limited 12-month warranty against material defects and workmanship. Any faults due to manufacturing issues usually appear within a few weeks. Battery performance depends on how often you use the scooter and charge the battery. Some decline in performance and range is normal due to wear and tear, misuse, or accidental damage, in which case the warranty will not apply. Users with busy lifestyles, higher weight, or specific conditions may wear out their battery during the warranty period due to heavy use. The battery has a set number of discharge cycles, meaning more use can shorten its lifespan.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.