Ships in 3 to 5 Business Days
Ships in 3 to 5 Business Days
Struggling to keep patients comfortable and properly positioned throughout the day?
The Human Care Guess 402 Adjustable Hospital Bed solves that with an easy-to-use, 4-motor electric system that helps you adjust the bed smoothly for rest, treatment, or therapy, without strain.
Its ergonomic design reduces pressure points, improves circulation, and makes repositioning easier for both patients and caregivers. With a 551 lb weight capacity, this bed supports a wide range of users safely and comfortably.
The Guess 402 is the versatile solution as a homecare and hospital bed have been waiting for one model that can adapt to multiple units, from general wards to intensive care.
Its smart modular system allows facilities to tailor the bed to specific care requirements, reducing the need for multiple bed types and lowering overall operational costs. The ergonomic design minimizes strain for healthcare staff, while the ABS plastic headboards, footboards, and side rails ensure durability and hygiene.
The Guess 402 is easy to use for both patients and caregivers, with controls on the bed and a remote. The nurse panel includes one-touch CPR and Shock buttons, a battery indicator, and safety locks. The bed stays stable during transfers with central locking wheels, and an optional fifth wheel makes it easier to steer in tight spaces.
The Guess 402 adjusts from 15" to 31.5" in height and offers up to 16° of Trendelenburg and reverse tilt for better positioning during care and recovery. An optional bed extension adds 7.87" to the length, making it more comfortable for taller patients without affecting safety or stability.
Whether you're caring for a loved one at home or equipping a professional care facility, the Guess 402 delivers hospital-grade comfort, safety, and flexibility, all in one durable bed.
Included Features:
Four-motor electric adjustment system
Nurse control panel with CPR and Shock mode
Remote control for patient and staff use
Central locking system with 5.9-inch anti-static wheels.
Two ABS side gates per side with support handles
Easily removable ABS headboard and footboard
Height range: 15" to 31.5" (without mattress)
Trendelenburg and Reverse Trendelenburg positions (up to 16°)
Sleep surface: 78.8" L × 33.5" W
Bed dimensions: 86.6" L × 50" W
Max user weight: 408 lbs | Max load capacity: 551 lbs
Optional Features:
5th wheel for enhanced maneuverability (Art nr: G4025THWCOMPL)
Bed extension: +7.87" length (Art nr: G402BEDEXT)
Alternative wheel sizes
Additional accessories available on request
| Max Load Capacity | 551 lbs |
|---|---|
| Max User Weight | 408 lbs |
| Height Range | 15" – 31.5" (without mattress) |
| Sleep Surface (L × W) | 78.8" × 33.5" |
| Overall Dimensions (L × W) | 86.6" × 50" |
| Product Weight | 264.6 lbs |
| Voltage | 220–240 V, 50/60 Hz |
| Ingress Protection | IPX6 |
| Duty Cycle | 2 min on / 18 min off |
The Guess 402 features a 4-motor electric control system, giving patients smooth and precise positioning options such as height, backrest, knee break, and Trendelenburg tilt. It’s designed for both homecare and hospital settings, offering durability, advanced safety, and enhanced patient comfort.
Yes, the bed has a maximum load capacity of 551 lbs and a maximum user weight of 408 lbs, making it suitable for a wide range of patients while ensuring long-term durability.
The integrated Trendelenburg and Reverse Trendelenburg tilt (up to 16°) helps with circulation, respiratory therapy, and certain treatment positions, while also assisting caregivers with repositioning and transfers.
Yes. The bed includes a central locking system with 5.9-inch (150 mm) anti-static wheels for safe, stable transfers. An optional 5th wheel steering system is also available to improve maneuverability in tight spaces.
The nurse control panel includes one-touch CPR and Shock mode functions, lockout features to prevent unauthorized adjustments, and a battery indicator. In addition, the ABS side gates and head/footboards provide stability and hygiene while being easy to remove for cleaning.
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns are accepted within 7 days of delivery for eligible products.
Approved returns are subject to:
A 25% restocking fee
Non-refundable outbound shipping
Non-refundable white-glove delivery charges (if applicable)
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
To request a return, please email:
support@firstclassmobility.com
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
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