Metro Mobility S500 Heavy Duty 4-Wheel Mobility Scooter
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Remember the days when getting out and about was effortless? Experience that joy again with the S500 Heavy Duty Mobility Scooter by Metro Mobility.
With its plush seat, headrest, and sliding swivel mechanism, this scooter ensures your comfort on long outings. The flip-up armrests and a robust weight capacity of 350 lbs provide secure and comfortable support. Plus, its impressive 28-mile range per charge gives you the freedom to visit friends, attend local events, or explore your community with complete confidence.

The LED control panel display of the Metro Mobility S500 Heavy Duty Mobility Scooter features a real-time LCD, providing driving status at a glance. The panel includes buttons for the left and right indicator lights, headlight, horn, and warning signal light, all easily accessible. The display shows essential information such as speed, temperature, and mileage, ensuring the rider can monitor the scooter's performance efficiently.

The Metro Mobility S500 4 Wheel Mobility Scooter features an impressively large rear basket, perfect for shopping and transporting items with ease. This spacious basket makes your errands more convenient, allowing you to carry groceries, personal belongings, and more without hassle. With its robust design and ample capacity, the rear basket ensures that your mobility scooter meets all your daily needs while enhancing your independence and convenience.

The Metro Mobility S500 Heavy Duty Mobility Scooter stands out with its superior lighting and safety features. It includes a headlight for clear visibility during night rides and a rear brake light to alert others when you are slowing down or stopping. Additionally, it has left and right turn signal lights to indicate your intentions, making it safer to navigate intersections and turns. These features ensure better visibility and communication with other road users, providing a safer and more confident riding experience.

| Capacity & Weight | |
|---|---|
| Max. User Weight | 350 lbs |
| Overall Weight | 207 lbs |
| Seat Weight | 27 lbs |
| Front Basket Weight | 2 lbs |
| Dimensions | |
| Length | 50 in |
| Rear Width | 24 in |
| Height | 39 in |
| Seat – Base Height | 26 in |
| Ground Clearance | 4 in |
| Turn Radius | 79 in |
| Speed & Range | |
| Max Speed | 8 mph |
| Max Safe Slope | 8° |
| Range | 24 ± 3 mi |
| Battery & Power | |
| Battery Capacity | Lead-acid 12V/52Ah |
| Controller | 24V/90A |
| Charger (Off-Board) | 5A |
| Mobility Scooter Power Voltage | 24VDC (2 units) |
| Type of Power | DC 24V |
| Wheels | |
| Wheel Diameter (Front) | 10 in × 3.5 in |
| Wheel Diameter (Rear) | 10 in × 3.5 in |
| Safety & Classification | |
| Category Classification (Electric Shock Prevention) | A.1.4 |
| Internal Power Class (Electric Shock Prevention) | B class |
| Water Resistance Classification | IPX4 |
| Safety Degree (Flammable Gas Exposure) | Not AP/APG |
| Classification of Operation | Continuous operation |
Frame: 5-year warranty
Electrical parts: 1-year warranty
Batteries: 6-month warranty
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
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