Span-America Encore MC9 Full Electric Low Hospital Bed with Trendelenburg

Encore Low Profile Expandable Hospital Bed by Span America

The Span-America Encore MC9 is a fully electric, height-adjustable hospital bed built for comfort, safety, and mobility. It’s designed to reduce caregiver strain and help patients move or reposition easily. Every adjustment—head, foot, height, and tilt is powered through a simple hand control, allowing smooth, quiet operation.

Easy Positioning and Pressure Relief

The bed’s GlideAlign® Retractable Deck System keeps the user’s body in line while the head section is raised. This design reduces sliding and skin friction, making it easier to sit up, eat, or breathe comfortably without needing to be pulled up in bed.

Low Height for Fall Prevention

The bed lowers to just 7.9 inches from the floor, reducing injury risk from accidental falls. When the bed is raised, caregivers can work at a safer standing height of up to 31 inches. The Smart Stop™ Safety System automatically stops lowering when the deck reaches 12.5″at a safe transfer height and includes a light alert and under-bed night light for nighttime visibility.

Adjustable Width and Trendelenburg Positioning

With ReadyWide® Expandable Frame Technology, the mattress surface adjusts from 36” to 42” wide to give users more space and support. The bed also offers Trendelenburg and Reverse Trendelenburg functions for advanced positioning—helping improve circulation, comfort, and respiratory support when needed.

Encore Bed - Ready Wide Bed Color Options

The Span America Encore Hospital Bed comes in a variety of colors, including Summer Flame, Valley Oak, Choco, Candle Light, and Hardrock Maple. These options make it easy to match the bed to your headboard or footboard, giving you a customizable look that fits your space.

Encore Hospital Bed Documents

Encore Hospital Bed Key Features

• Intelligent Smart Stop low position auto-pause improves low-bed safety and ergonomics
• Advanced Clinical Positioning includes Comfort Chair, T/RT, and Cardiac Care
• Hospital-grade ball bearing swivel casters provide full mobility at any height; the head-end includes a directional lock-out
• The bed travels virtually straight up and down, offering ample under-bed clearance
• Dual-position, dual-intensity under-bed lighting
• Trapezoidal slat profile offers superior strength, ventilation, and ease of cleaning
• Integrated ReadyWide expanders up to 42"
• Foot-end controller with staff lockout
• Baseboard bumper, fixed mattress retainers, and vascular foot ratchet

Customize with

• Ergonomic 3-position side assist rail: Provides sturdy support for safer ingress and egress.
• Molded half-head assist rails: Adds stability and safety without obstructing access.
• Built-in backup battery: Ensures continuous operation during power outages for uninterrupted care.
• Customizable headboard and footboard options: Enhances room aesthetics and adapts to individual preferences.
• Gooseneck pendant holder on the headboard: Keeps controls within easy reach for convenience.
• Bed and deck angle indicator kit: Improves caregiver precision for positioning and adjustments.
• Side-carrying transport dollies: Simplifies bed movement through narrow spaces and reduces strain during maintenance.
• USB charging port: Offers added convenience for charging personal devices.
  

Encore Hospital Bed Specification

Encore Hospital Bed Warranty Information

• The products comes with this warranty: 

  • Frame: 15 Years

  • All Welds on Steel Structural Components: 15 Years

  • Electrical Components: 5 Years

  • Batteries, Hand Pendants, FECs, and Cables: 1 Year

  • Parts Subject to Wear: 1 Year

  • Bed Accessories: 1 Year

Encore Hospital Bed Video

Warranty Information

The products comes with this warranty:

Frame: 15 Years

All Welds on Steel Structural Components: 15 Years

Electrical Components: 5 Years

Batteries, Hand Pendants, FECs, and Cables: 1 Year

Parts Subject to Wear: 1 Year

Bed Accessories: 1 Year

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.