The Airmersus is a hospital and care-bed mattress from Immersus Health that combines air cells and foam into a single, self-adjusting surface. It automatically adapts to the user’s weight and position without manual settings, making it suitable for homecare and care facilities.
An optional power unit can be added to enable alternating pressure operation.
Why Standard Mattresses Fall Short — and How Airmersus Is Different
Standard foam mattresses can compress unevenly over time, while traditional air mattresses often require regular adjustment or constant monitoring.
The Airmersus mattress addresses these challenges by:
Automatically adjusting to changes in weight and position
Reducing the need for manual setup or re-inflation
Providing a consistent surface across key contact areas
Offering one mattress solution that can function with or without a pump
This makes it easier for caregivers to manage and simpler for facilities to standardize equipment.
How the Self-Adjusting Air and Foam System Works
The mattress uses a combination of deep air chambers and a supportive foam base to create a surface that adapts automatically under load.
Deep air chambers are positioned in key contact areas, including the hips, coccyx, thighs, and heels. As weight is applied, these air chambers respond naturally, allowing the body to settle into the mattress surface rather than resting on top of it.
The lower limb section is contoured to accommodate the shape of the lower legs, allowing the calves, ankles, and heels to rest with reduced direct contact against the mattress surface.
The foam base provides structure and stability, helping maintain shape and support across the full mattress length. This layered design allows the mattress to adjust continuously without manual settings or daily adjustment.
Design Features
Fits standard hospital and care beds
Supports users up to 500lb
Waterproof, stretch fabric cover
Low-friction surface to help reduce surface drag during movement
Non-skid base to help keep the mattress securely positioned
Sloped foot end to allow heels to rest with reduced direct contact
Firm edges to support safer sitting and transfers
Optional Alternating Pressure Capability
The Airmersus mattress can be upgraded to alternating pressure operation by connecting the optional Airmersus Power Unit.
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Eligible products may be returned within 7 days of delivery with prior return authorization.
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility and Lift accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.
For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.
Examples include, but are not limited to:
Spare batteries
Chargers
Cup holders
Storage bags
Seat cushions
Positioning supports
Travel covers
Replacement parts
Other optional add-ons and upgrades
Defective, Damaged & Warranty Claims
Customers must inspect all products upon delivery. Any damage, defects, missing parts, or operational issues must be reported within 24 hours of delivery.
For approved warranty claims, manufacturers may provide troubleshooting, replacement parts, repair service, batteries, or replacement units under the applicable manufacturer warranty.
Replacement units are not guaranteed to ship immediately and may require troubleshooting, manufacturer approval, return inspection, and/or parts availability before processing.
Products designated as Final Sale or Non-Returnable are covered by the applicable manufacturer warranty process for defects or operational issues. Refunds are generally not available while the manufacturer is actively providing troubleshooting, repair, replacement parts, battery replacement, or replacement solutions under the warranty process.
Where warranty support or a replacement solution has already been provided or offered, the order may not qualify for a return or refund.
Damage or defects reported after 24 hours of delivery may not qualify for replacement, refund, or claim approval.
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
