SPAN Geo-Mattress Ultra Max Foam Mattress

Geo-Mattress UltraMax Non-Powered Pressure Relief System by Span America

The Geo-Matt top surface offers several key benefits to users. Its segmented design reduces shear by minimizing friction between the mattress and the skin, helping to prevent tissue damage. The over 800 individually-articulating cells evenly redistribute pressure, which reduces the risk of pressure injuries and provides comfort for patients with limited mobility. Additionally, the surface helps prevent heat and moisture buildup, maintaining a dry and comfortable environment that reduces the risk of skin irritation or breakdown.

Ultra Max 3-Dimensional Zoning Core Design

The 3-Dimensional Zoning core design in the UltraMax provides anatomically-calibrated support and immersion, helping to improve overall pressure redistribution. This feature ensures that the mattress conforms to the body’s natural shape, offering targeted support where it's needed most. By adapting to the body’s contours, it helps alleviate pressure points, reduce the risk of pressure injuries, and provide a more stable and comfortable surface for patients.

Geo-Mattress Ultra Max Two-Way Heel Protection

The Two-Way Heel Protection feature uses segmented breathable viscoelastic foam to cradle the heel, providing enhanced protection and reducing the risk of pressure ulcers in this vulnerable area. The Gentle Heel Slope redistributes pressure away from the heel and to the more pressure-tolerant lower legs, ensuring that pressure is more evenly spread across the lower body.

Geo-Mattress Ultra Max Transfer Zone Cover Design

The Shear Transfer Zone design adds an extra layer of protection against shearing forces, complementing the Geo-Matt segmented top surface. Located on the underside of the bi-directional stretch cover, silicone-coated fabric bands minimize shear by preventing key areas like the heels, sacrum, and scapula from digging into the surface.

The design also helps "glide" the user back into position after head-of-bed (HOB) elevation and protects against micro shear, macro shear, and rotational shear. By transferring shear forces to more resilient anchor points, it provides enhanced patient stability and reduces the risk of skin damage.

Geo-Mattress Ultra Max Features and Benefits

• UHP 500 Torso Section: Provides targeted, long-lasting support, enhancing comfort and reducing the risk of pressure injuries, particularly for high-risk patients.
• 3-Dimensional Zoning Core Design: Conforms to the body’s shape for anatomically-calibrated support, improving pressure redistribution and promoting better circulation.
• Segmented Top Surface: Reduces friction and shear by minimizing skin-to-surface contact, preventing tissue damage and promoting skin health.
• Over 800 Individually-Articulating Cells: Evenly distributes pressure, reducing risk of pressure injuries while offering enhanced stability for patients with limited mobility.
• Shear Transfer Zone: Minimizes shear forces on vulnerable areas like the heels, sacrum, and scapula, reducing skin breakdown and promoting healing.
• Heat and Moisture Buildup Prevention: The surface helps maintain a dry environment, reducing the risk of skin irritation and pressure ulcer formation.
• Two-Way Heel Protection: Provides specialized protection for the heel, redistributing pressure to more tolerant areas of the lower legs, and preventing heel ulcers.
• Gentle Heel Slope: Redistributes pressure away from the heels, reducing pressure ulcers and promoting healthier skin in vulnerable areas.
• Firm Perimeter: Enhances edge stability, ensuring safer entry and exit from the bed and providing added fall prevention support.
• Recessed Deck Model: Offers safety and stability in recessed deck beds by ensuring proper patient positioning, reducing the risk of falls, and enhancing patient comfort.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Geo-Mattress Ultra MaxDocuments

Geo-Mattress Ultra Max Product Brochure

Geo-Mattress Ultra Max Selection Guide

Geo-Mattress Ultra Max Specification

Geo-Mattress Ultra Max Warranty Information

• The Geo-Mattress Ultra Max comes with a 8-year warranty on all components (non-prorated)

Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.