Medacure Comfort Zone Lateral Rotation Mattress LRM36

Medacure Comfort Zone Lateral Rotation Mattress LRM36

The Comfort Zone Lateral Rotation Mattress (LRM36) by Medacure is a state-of-the-art medical-grade mattress designed to provide exceptional comfort and therapeutic benefits for individuals suffering from mild to moderate pressure ulcers. This innovative mattress integrates three distinct therapies—Lateral Rotation, Alternating Pressure, and Low Air Loss—to create a comprehensive treatment solution. By seamlessly fitting with Medacure beds, it offers an optimal care environment that promotes healing, prevents further skin breakdown, and enhances patient comfort.

Personalized Therapy Options

The Comfort Zone Mattress offers personalized therapy options to cater to the unique needs of each patient. The Pressure Alternating Therapy mode, with cycles ranging from 8 to 20 minutes, redistributes pressure and improves blood circulation, aiding in tissue oxygenation and faster healing. The Low Air Loss Therapy mode gently suspends the patient’s weight, minimizing surface contact and reducing friction. This creates a microclimate that promotes airflow, prevents moisture buildup, and maintains a comfortable temperature, essential for optimal skin health. Lastly, the Lateral Rotation Therapy mode tilts the patient’s body at predetermined intervals, further redistributing pressure, reducing friction, and minimizing the risk of skin shear.

Advanced Technology for Enhanced Healing

Featuring advanced technology, the Lateral Rotation Comfort Zone Mattress delivers gentle pressure and slow, rotating movements that ease strain on various body parts. Its air cells from top to bottom ensure targeted pressure therapy treatments, reducing infection risk and promoting healing. The mattress empowers patients to select the therapy mode that best suits their needs, enhancing their comfort and satisfaction. With adjustable straps, a CPR quick deflate function, and an easy-to-use pump with multiple adjustable features, this mattress represents a revolutionary approach to ulcer prevention and healing, contributing significantly to improved patient well-being.

The Medacure Comfort Zone lateral rotation mattress offers a trio of therapies: Lateral Rotation, Alternating Pressure, and Low Air Loss, expertly treating pressure ulcers and seamlessly integrating with Medacure beds for optimal care.

Safe and Effective Lateral Rotation Mattress

The Medacure Comfort Zone Alternating Pressure and Low Air Loss Mattress (Model # LRM36) offers a safe and effective 30-degree rotation angle. This mattress is UL and FDA-certified, ensuring top-notch safety and quality standards. It is designed to provide patients with optimal support and pressure relief, enhancing comfort and care.

Features & Benefits

Mattress

• Alternating Pressure – Helps prevent pressure injuries by redistributing weight.
• Low Air Loss – Provides airflow to keep the patient’s skin dry and comfortable.
• Lateral Rotation – Gently rotates the patient to relieve pressure and reduce the risk of bedsores.
• Top 3 Static Head Cells – Ensures enhanced comfort for the patient’s head and neck.
• Adjustable Straps – Secures the mattress to the bed frame for stability and safety.
• CPR Quick Deflate Function – Allows for rapid mattress deflation in emergency situations.

Pump

• Alternating Pressure & Static Function – Offers flexibility between continuous support and pressure redistribution.
• Comfort Level Adjustable – Enables personalized pressure settings for maximum patient comfort.
• Low Air Loss On/Off Function – Provides optional skin moisture management.
• 5-Level Cycle Time Adjustable – Customizable pressure cycle durations (5, 8, 10, 15, 20 minutes) for different patient needs.
• 5-Level Rotation Time Adjustable – Adjustable rotation time enhances comfort and therapeutic benefits.
• Rotation On/Off Function – Allows caregivers to enable or disable lateral rotation as needed.
• Panel Lock Function – Prevents accidental setting changes for consistent therapy.
• Pressure Range (30 – 60mmHg) – Digital readout for precise pressure adjustments to match patient needs.
• Low Pressure Alert – Notifies caregivers of insufficient pressure to maintain proper therapy.
• Power Failure Alert – Ensures caregivers are alerted if the system loses power.
• Audible Alarm Mute Function – Allows caregivers to silence alarms when necessary.
• Quick-Change Air Filter – Simplifies maintenance for optimal pump performance.

Why We Like It

• Prevents Bedsores: Ideal for patients at high risk of pressure ulcers.
• Customizable Comfort: Adjustable settings cater to individual needs.
• Enhanced Circulation: Alternating pressure improves blood flow.
• Durable Design: Reliable performance even during power failures.
• Easy Maintenance: Waterproof cover simplifies cleaning and maintenance.

Documents

Medacure LRM36 Product Manual

Medacure Product Information Brochure

Medacure LRM36 Features Overview

Pump: Multi-function, Quiet, Digital Pump

Transport Cap: Allows the mattress to stay inflated while in transport.

CPR Pull Strap: Rapidly deflates mattress in case of emergency.

Side Bolsters: For optimum patient safety, reduces the risk of falling.

For questions regarding the Medacure Mattress call and speak with one of our experts. Contact Us.

Specification

Warranty

The Medacure Comfort Zone Lateral Rotation Mattress comes with a 2-year warranty.

Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Warranty Information

This warranty is extended exclusively to the original purchaser of the product, provided the product was purchased new and unused from MedaCure or an authorized dealer. It is not transferable or assignable to any subsequent purchaser or owner. Coverage under this warranty terminates upon any resale or transfer of ownership to another party.

This warranty provides specific legal rights, and you may also have additional rights that vary by state.

Warranty Coverage:
Mattress and Cover: MedaCure warrants that when purchased new and unused, the mattress and cover are free from defects in materials and workmanship for a period of one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

Control Unit: Similarly, the control unit is warranted to be free from defects in materials and workmanship for one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

If the product is proven to be defective within the warranty period, MedaCure will either repair or replace it at their discretion. This warranty does not cover labor or shipping charges related to the repair or installation of replacement parts. MedaCure's sole obligation and the customer's exclusive remedy is limited to repair or replacement of the defective product.

How to Obtain Warranty Service:
Contact the dealer from whom you purchased your MedaCure product.
If you purchased directly from MedaCure, contact MedaCure customer service.
Provide the following information:
Model number
Date of purchase
Nature of the defect
Serial number (if applicable)
Note: Products should not be returned to MedaCure without prior consent. A return authorization number must be obtained before returning the product. Shipments sent C.O.D. will be refused. Return shipping charges must be prepaid. Defective units or parts must be returned within thirty (30) days of the return authorization date, with the serial number (if applicable) used as identification.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Order Cancellation Policy

We understand that plans can change. If you need to cancel your order, please review our cancellation policy below:

• Within 24 Hours: Orders can be canceled free of charge if requested within 24 hours of purchase.
• After 24 Hours: Once your order has been processed but not yet shipped, cancellation may be subject to a restocking or processing fee of 10-25%, depending on the manufacturer’s policy.
• Custom Orders: Orders for custom or made-to-order items cannot be canceled once processing has begun.

If you need to cancel your order, please contact us as soon as possible to avoid additional fees.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation
  

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
  
• Amico (custom order)
• Assured Comfort
• Circle Specialty
• Charme Tech - StarSleep
• Costcare
• Dawn House
  
• DeBug
• Discover Your Mobility
• Green Transporter
• Handicare
• Hooga Health 
• Immersus
• Joerns Healthcare
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical & Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattresses 
• Supracor
• Journey Health - The Perfect Sleepchair (custom-made to order)
• Wellell
• Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses (non-refundable, custom-ordered products)
• Red Light Therapy
• Wheelchair Cushions / Support Surfaces
• Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

• A 25% restocking and handling fee
• Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

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