Century Gold Mattress Replacement – Alternating Pressure & Low Air Loss Surface

The Century Gold mattress replacement is an alternating pressure and low air loss surface designed for users who spend long periods in bed and need a mattress that maintains even support. It works with a control unit that manages all air pressure changes and airflow.

Through this unit, the 2-in-1 alternating pressure cycle shifts the body’s contact points to reduce long periods of pressure on the same areas, while the low air loss feature moves air through the surface to help manage heat and moisture during extended use.

Built for Timed Alternating Air Support

The Century Gold mattress uses a 2-in-1 alternating pattern that inflates and deflates air cells in timed cycles. This pattern changes where the body makes contact to help limit long periods of pressure in one area. When the bed is raised, the mattress can receive added support through the connected control unit to reduce sinking.

Operates Through the Control Unit

This mattress works only when connected to the Century Gold control unit, which runs all air movements. The control unit manages alternating cycles, optional low air loss airflow, and firmness settings. As the air cells inflate and deflate, weight is distributed across 21 cells to maintain steady support.

Air Rails and CPR Access

Air-filled rails along the mattress edges create a raised boundary and can be lowered at the mid-section to assist with entry or exit. A CPR release valve at the head of the mattress allows rapid deflation when immediate access is required.

Removable Air Cell Layout

Each of the 21 air cells can be removed individually. This allows direct cleaning or replacement of a single cell without taking apart the entire mattress, supporting long-term maintenance.

Essential Features

On demand raised side rail for added patient safety

On demand true low air loss for moisture management

Cable management system keeps electrical cables off floor for caregiver and patient safety

Note: This product is the mattress only. The mattress will not function on its own and must be connected to the Century Gold control unit to operate its air and airflow features.

Documents

Prius Healthcare USA Century Gold User Manual Prius Healthcare USA Century Gold Brochure Prius Healthcare USA Century Gold Quick Guide

Warranty Information

Prius Healthcare Products guarantees this equipment is free from defects in material and workmanship. We will repair or replace any defective equipment returned to the service address (with prepaid transportation) within 12 months of delivery to the original purchaser.

This warranty covers repairs or adjustments at no charge. However, it excludes damage caused by shipping, tampering, improper maintenance, accidents, negligence, misuse, or unauthorized repairs. Prius Healthcare Products is not liable for any direct, indirect, or consequential damages resulting from the use of the equipment.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.