PressureGuard Custom Care Non-Powered Mattress System by Span America
The PressureGuard Custom Care Non-Powered Mattress System by Span America gives you reliable support and comfort. It comes in sizes from 75” x 36” x 7” to 84” x 42” x 7” and supports up to 500 lbs. Weighing around 23 lbs, it’s easy for you to handle and provides dependable pressure relief without needing power.
The SPAN PressureGuard Custom Care mattress is designed to provide the comfort and support you need for better rest and relaxation. Its special zoned design works to reduce pressure on your body, helping you stay comfortable for longer periods. The mattress also uses advanced materials that reduce friction, which means less stress on your skin. It adjusts to your body to provide the right level of support where you need it most, giving you a comfortable and relaxing experience every time you use it. Perfect for anyone who values comfort and quality, this mattress is a smart choice for better care and better sleep.
PressureGuard Custom Care Recessed Deck Model
The PressureGuard Custom Care Recessed Deck mattress is tailored for your recessed deck bed. Its V-shaped edges ensure a snug fit, while the adjustable sections accommodate different lengths and foot positions. The inner bolster "cradle" effect adds safety by guiding you back toward the bed's center if you sit or move toward the edge. Two sturdy handles make it easier for you to reposition the mattress when needed.
PressureGuard Custom Care Metered Immersion Air System
The SPAN PressureGuard Custom Care mattress combines innovative design with advanced comfort technology to give you the ultimate sleeping experience. Its Metered Immersion Air System automatically adjusts as you move, using interconnected support chambers to provide consistent comfort and support. This intelligent design ensures the perfect balance of immersion, envelopment, and stability, reducing pressure on your body and adapting to your unique needs.
PressureGuard Custom Care Features and Benefits
Geo-Matt Style Foam: Designed to evenly distribute pressure, helping reduce the risk of pressure ulcers and promoting better skin health.
Non-Powered Design: Requires no electricity, making it a low-maintenance and simple solution for effective pressure relief.
Durable Construction: Made with high-quality materials for long-lasting use and reliable performance.
Comfortable Surface: The foam construction offers a comfortable sleeping surface, enhancing overall comfort.
Easy to Handle: Weighs approximately 23 lbs, making it easy for you to move and position as needed.
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
PressureGuard Custom Care Documents
SPAN PressureGuard Custom Care Manual
SPAN PressureGuard Custom Care Brochure
SPAN PressureGuard Custom Care Algorithm
SPAN PressureGuard Custom Care Catalog
PressureGuard Custom Care Mattress Specifications
| Feature |
Specification |
| Sizes |
80”L x 36”W x 7”H
75”L x 36”W x 7”H
84”L x 36”W x 7”H
84”L for recessed deck frames
80”L for CareAssist®
84”L for CareAssist®
80”L x 42”W x 7”H
84”L x 42”W x 7”H
76”L x 42”W x 7”H |
| Weight Limit |
Up to 500 lbs |
| Weight |
About 23 lbs at standard width |
Warranty Information
- Mattress: 5 years, non-prorated. Control Unit: 2 years, non-prorated
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
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Within 24 hours of placing your order: Free cancellation.
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After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
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Custom orders: Cannot be canceled once processing has begun.
Please note:
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Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
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Refunds are only issued within 7 days of purchase.
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Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
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All cancellations must be submitted in writing.
Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
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Item must be unused, in original packaging, with all accessories and documents
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A 25% restocking fee applies
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Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
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Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.
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You will be given tracking details to monitor your shipment.
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We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
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If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
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You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
