Encore Low Profile Expandable Hospital Bed by Span America
The Span-America Encore MC9 is a fully electric, height-adjustable hospital bed built for comfort, safety, and mobility. It’s designed to reduce caregiver strain and help patients move or reposition easily. Every adjustment—head, foot, height, and tilt is powered through a simple hand control, allowing smooth, quiet operation.
Easy Positioning and Pressure Relief
The bed’s GlideAlign® Retractable Deck System keeps the user’s body in line while the head section is raised. This design reduces sliding and skin friction, making it easier to sit up, eat, or breathe comfortably without needing to be pulled up in bed.
Low Height for Fall Prevention
The bed lowers to just 7.9 inches from the floor, reducing injury risk from accidental falls. When the bed is raised, caregivers can work at a safer standing height of up to 31 inches. The Smart Stop™ Safety System automatically stops lowering when the deck reaches 12.5″at a safe transfer height and includes a light alert and under-bed night light for nighttime visibility.
Adjustable Width and Trendelenburg Positioning
With ReadyWide® Expandable Frame Technology, the mattress surface adjusts from 36” to 42” wide to give users more space and support. The bed also offers Trendelenburg and Reverse Trendelenburg functions for advanced positioning—helping improve circulation, comfort, and respiratory support when needed.
Encore Bed - Ready Wide Bed Color Options
The Span America Encore Hospital Bed comes in a variety of colors, including Summer Flame, Valley Oak, Choco, Candle Light, and Hardrock Maple. These options make it easy to match the bed to your headboard or footboard, giving you a customizable look that fits your space.
Encore Hospital Bed Documents
Encore Bed Manual and Brochures
Encore Hospital Bed Key Features
- Intelligent Smart Stop low position auto-pause improves low-bed safety and ergonomics
- Advanced Clinical Positioning includes Comfort Chair, T/RT, and Cardiac Care
- Hospital-grade ball bearing swivel casters provide full mobility at any height; the head-end includes a directional lock-out
- The bed travels virtually straight up and down, offering ample under-bed clearance
- Dual-position, dual-intensity under-bed lighting
- Trapezoidal slat profile offers superior strength, ventilation, and ease of cleaning
- Integrated ReadyWide expanders up to 42"
- Foot-end controller with staff lockout
- Baseboard bumper, fixed mattress retainers, and vascular foot ratchet
Customize with
- Ergonomic 3-position side assist rail: Provides sturdy support for safer ingress and egress.
- Molded half-head assist rails: Adds stability and safety without obstructing access.
- Built-in backup battery: Ensures continuous operation during power outages for uninterrupted care.
- Customizable headboard and footboard options: Enhances room aesthetics and adapts to individual preferences.
- Gooseneck pendant holder on the headboard: Keeps controls within easy reach for convenience.
- Bed and deck angle indicator kit: Improves caregiver precision for positioning and adjustments.
- Side-carrying transport dollies: Simplifies bed movement through narrow spaces and reduces strain during maintenance.
- USB charging port: Offers added convenience for charging personal devices.
Encore Hospital Bed Specification
| Specification |
Measurement |
| Height Floor to Mattress Support |
7-7/8" - 31"
|
| Deck Angles – Back Elevation |
0 – 70° |
| Deck Angles – Knee Elevation |
0 – 30° |
| Bed Length – Overall Length |
82", 86", 90"
|
| Sleep Surface – Retraction Travel |
12" |
| Bed Length – Sleep Surface |
76"L Expandable up to 80"L
|
| Bed Width – Sleep Surface |
36"W Expandable up to 39"W or 42"W
|
| Bed Width – With Side Rails |
40-1/2", 43-1/2", 46-1/2"
|
| Weight of Bed (without accessories) |
253 lbs |
| Safe Working Load |
600 lbs |
| Mobility (at any height) |
7-7/8" - 31"
|
| Bed End Panels |
Permanent or removable mounting |
| Ingress Protection Rating |
IPX4 (Electrical components IP66) |
| Electric Motors |
Four (4) DC self-lubricating linear actuators |
Encore Hospital Bed Warranty Information
- The products comes with this warranty:
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Frame: 15 Years
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All Welds on Steel Structural Components: 15 Years
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Electrical Components: 5 Years
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Batteries, Hand Pendants, FECs, and Cables: 1 Year
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Parts Subject to Wear: 1 Year
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Bed Accessories: 1 Year
Encore Hospital Bed Video
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
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Within 24 hours of placing your order: Free cancellation.
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After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
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Custom orders: Cannot be canceled once processing has begun.
Please note:
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Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
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Refunds are only issued within 7 days of purchase.
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Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
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All cancellations must be submitted in writing.
Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
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Item must be unused, in original packaging, with all accessories and documents
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A 25% restocking fee applies
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Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
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Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.
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You will be given tracking details to monitor your shipment.
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We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
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If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
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You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Span America Encore User Manual 