Span America Encore ReadyWide Hospital Bed

Encore Low Profile Expandable Hospital Bed by Span America

The Encore ReadyWide Hospital Bed from Span America is built to enhance safety, convenience, and care for patients and caregivers alike. It features the GlideAlign retractable deck, which smoothly adjusts to keep the patient properly positioned.

The ReadyWide system includes pre-installed width extenders, allowing the bed to expand from 36" to 39" or 42" in width and from 76" to 80" in length. Additionally, an optional 4" length extender extends the bed up to 84". With a weight capacity of 600 lbs, it accommodates a wide range of users.

The Intelligent Smart Stop system adds an extra layer of safety by automatically pausing the bed in low positions to reduce the risk of falls. With advanced positioning options like the Comfort Chair for improved mobility and Cardiac Care to support heart and lung function, this bed provides a reliable and versatile solution for diverse healthcare needs.  

Encore Bed Durable and Functional Design

The SPAN Encore has durable, easy-to-clean wide-arched slats and a strong welded frame. It includes a baseboard bumper bar, heavy-duty 3" casters, and secure floor locks at both ends for stability at any height. The bed's components have a tough, powder-coated finish for long-lasting use.

Other features include a foot-end controller, a backlit 9-button control pendant, fixed mattress retainers, a vascular foot ratchet, and under-bed lights for gentle nighttime visibility.

Encore Bed - Ready Wide Bed Color Options

The Span America Encore Hospital Bed comes in a variety of colors, including Summer Flame, Valley Oak, Choco, Candle Light, and Hardrock Maple. These options make it easy to match the bed to your headboard or footboard, giving you a customizable look that fits your space.

Encore Bed Function Features

The Encore Bed includes GlideAlign retractable deck technology for smooth positioning, ReadyWide two-click expansion for easy width adjustments, and Intelligent Smart Stop for added safety. It also offers advanced positioning options like Comfort Chair, T/RT, and Cardiac Care, making it a great choice for most users and mattresses.

Encore Hospital Bed Glidealign Retractable Deck Technology

Why Vertical Alignment Matters in Long-Term Care:

• Superior Fall Prevention: Keeping the user in vertical alignment ensures all access points in the bed environment remain safely within reach, reducing the risk of falls.
• Superior Staff Protection: Fixed-deck beds can't maintain user alignment, requiring frequent repositioning, which increases the risk of staff injuries.
• Superior Protection from Shearing: The user glides back to the original position after head-of-bed elevation, protecting sensitive skin areas like the sacrum, heels, and elbows from friction-induced shearing.

The Encore Hospital Bed Readywide Integrated “Two Click” Expansion

Click once to pull the expander out to 39″ wide. Click again for 42″ width.

• Navigates Narrow Doorways: Expanders provide a fast, hassle-free solution for in-facility bed mobility.
• Caregiver Advantages: Wider surface for safer, easier transfers and ADLs.

Intelligent Smart Stop Low Position Auto-Pause in Encore Hospital Bed

• Automatically stops lowering when the deck reaches 12.5″ (318 mm) from the floor.
• Lowering can then be resumed via foot-end (staff) control only.
• Provides a cue for caregivers to confirm under-bed clearance.
• Eliminates the potential hazard of lowering the bed onto unseen obstructions via hand pendant.
• Aids in reducing injury and falls by users who might otherwise attempt to exit from a “too-low” position.

The Encore Hospital Bed Smart Stop Improves Low-Bed Safety and Ergonomics

Smart Stop prevents falls by prohibiting the user from trying to egress from a dangerously too-low level. Lowering into the low-height zone is only possible using the FEC. Flashing indicators display as the bed goes into the low-height zone. Under-bed indicators can also be switched over to discreet nighttime floor-level illumination.

3-Position Assist Device

Ergonomic 3-position assist device locks at a right angle to the bed for sturdy ingress/egress support, protecting both user and caregiver. Both the 3-position and half-length assist devices are made of molded, pleasing-to-touch materials.

Encore Hospital Bed Documents

Span Encore Product Brochure

Span America Encore Smart Stop

Span America Encore Product Information

Span America Encore Deck Technology

Span America Encore Structural Highlights

Encore Hospital Bed Key Features

• Intelligent Smart Stop low position auto-pause improves low-bed safety and ergonomics
• Advanced Clinical Positioning includes Comfort Chair, T/RT, and Cardiac Care
• Hospital-grade ball bearing swivel casters provide full mobility at any height; the head-end includes a directional lock-out
• The bed travels virtually straight up and down, offering ample under-bed clearance
• Dual-position, dual-intensity under-bed lighting
• Trapezoidal slat profile offers superior strength, ventilation, and ease of cleaning
• Integrated ReadyWide expanders up to 42"
• Foot-end controller with staff lockout
• Baseboard bumper, fixed mattress retainers, and vascular foot ratchet

Customize with

• Ergonomic 3-position side assist rail: Provides sturdy support for safer ingress and egress.
• Molded half-head assist rails: Adds stability and safety without obstructing access.
• Built-in backup battery: Ensures continuous operation during power outages for uninterrupted care.
• Customizable headboard and footboard options: Enhances room aesthetics and adapts to individual preferences.
• Gooseneck pendant holder on the headboard: Keeps controls within easy reach for convenience.
• Bed and deck angle indicator kit: Improves caregiver precision for positioning and adjustments.
• Side-carrying transport dollies: Simplifies bed movement through narrow spaces and reduces strain during maintenance.
• USB charging port: Offers added convenience for charging personal devices.
  

Encore Hospital Bed Specification

Encore Hospital Bed Warranty Information

• The product comes with a 5-year warranty on mechanical components, a 10-year warranty on the frame, and a 15-year warranty on the welds.

Encore Hospital Bed Video

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Order Cancellation Policy

We understand that plans can change. If you need to cancel your order, please review our cancellation policy below:

• Within 24 Hours: Orders can be canceled free of charge if requested within 24 hours of purchase.
• After 24 Hours: Once your order has been processed but not yet shipped, cancellation may be subject to a restocking or processing fee of 10-25%, depending on the manufacturer’s policy.
• Custom Orders: Orders for custom or made-to-order items cannot be canceled once processing has begun.

If you need to cancel your order, please contact us as soon as possible to avoid additional fees.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation
  

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
  
• Amico (custom order)
• Assured Comfort
• Circle Specialty
• Charme Tech - StarSleep
• Costcare
• Dawn House
  
• DeBug
• Discover Your Mobility
• Green Transporter
• Handicare
• Hooga Health 
• Immersus
• Joerns Healthcare
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical & Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattresses 
• Supracor
• Journey Health - The Perfect Sleepchair (custom-made to order)
• Wellell
• Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses (non-refundable, custom-ordered products)
• Red Light Therapy
• Wheelchair Cushions / Support Surfaces
• Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

• A 25% restocking and handling fee
• Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.