Medacure Super Low Floor Bed ULB3.9

Medacure Super Low Hi-Low Hospital bed

The ULB3.9 Super Low to Floor Bed from Medacure is designed for safety, comfort, and ease of use. The low profile bed frame adjusts 3.9” off the ground up to 25” high, helping to prevent falls and making transfers easier for caregivers.

With a sturdy 450-lb weight capacity and a central locking system on all four wheels, the  ULB3.9 offers stability and smooth movement. The one-touch side rail controls allow for quick adjustments, and its modular design makes it easy to take apart for storage or transport. It is perfect for healthcare settings that need flexible, reliable equipment. 

Versatile and Reliable Low Profile Platform Bed Frame

The ULB3.9 low profile platform bed features precise adjustments for height, head, foot, Trendelenburg, and reverse Trendelenburg positions, ensuring optimal comfort and medical care.

Designed with built-in width expansion and LINAK actuators for reliability, the ULB3.9 provides flexibility and ease of use in diverse healthcare settings while prioritizing safety and hygiene with its 5.7-inch under-bed clearance. 

Easy-to-Use Low Profile Bed for Caregivers and Patients

Caregivers can adjust the side rails with a single touch for quick and convenient use. Its modular design allows for easy disassembly, making transport and storage simple—perfect for healthcare and home care settings.

Optional Pivot Assist Bar for ULB3.9 Super Low Bed

For additional safety feature, ULB3.9 Super Low Floor Bed offers a optional Pivot Assist Bar to add with your purchase. The Pivot Assist Bar is a sturdy grab bar that helps make getting in and out of bed safer and easier. It pivots to the side for better positioning and has a large, easy-to-hold handle for quick support when needed. You can also hang a hand pendant at different heights on the inner bars for convenience. It securely attaches to all Medacure bed frames.

Features and Benefits

• Adjustable Height:  Offers a low height range down to 3.9 inches and up to 25" for safe patient transfers.
• Integrated Scale System: Allows for accurate patient weight monitoring without repositioning.
• Underbed Lighting: Provides visibility and reduces fall risk during nighttime use.
• Central Locking System: Ensures stability and ease of movement with lockable casters.
• Modular Design: Enables easy disassembly for transport and storage.

Why We Like It

• Enhanced Safety: Low height minimizes the risk of falls.
• Convenience: Integrated scale eliminates the need for additional equipment.
• Visibility: Underbed lighting improves nighttime safety.
• Stability: The central locking system provides secure positioning.
• Flexibility: Modular design allows for easy reconfiguration and storage.

Documents

Medacure Product Information Brochure

Medecure ULB3.9 Product Manual

Specification

Warranty

This product includes a 15-year warranty on the frame, 3-year warranty on the electronics, and 1-year warranty on the pendant, offering solid protection and peace of mind.

Warranty Information

This product is backed by an extensive 15-year warranty on the frame, ensuring long-term durability and structural integrity. Additionally, the electronics are covered for 3 years, offering protection against defects and ensuring reliable operation. The pendant is supported by a 1-year warranty, providing coverage for any potential issues. This robust warranty package ensures comprehensive protection, allowing you to enjoy peace of mind and confidence in your purchase.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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