Arise 1000 EX Low Air Loss LAL Mattress System

Arise 1000 EX Low Air Loss LAL Mattress System By Joerns Healthcare

The Arise 1000 EX Low Air Loss Mattress System by Joerns Healthcare is a premium expandable therapy mattress designed for bariatric patients, supporting weights up to 1,000 lbs. It provides superior pressure relief through a combination of low air loss and pulsation, helping to prevent bedsores and improve overall comfort. Specifically built for the Joerns Bari10A bed frame, available with fix and adjusts in both width and length to accommodate patient needs.

Arise 1000 EX include a power interruption alarm for reliability, a patient position sensor (Fowler Boost) that enhances support when seated, and a low-friction, low-shear cover to reduce skin irritation. This system ensures greater patient comfort, reduces the risk of pressure injuries, and provides peace of mind for caregivers, making it an essential choice for bariatric care.

Advanced Pressure Relief for Better Treatment and Healing

The Arise 1000 EX Mattress System helps prevent and treat pressure ulcers (Stage I–IV), making it ideal for patients with limited mobility. It provides comfort, pressure relief, and pain management, benefiting those recovering from burns, amputations, and chronic conditions like arthritis or oncology-related pain. Designed for rehabilitation and wound care, it improves healing and reduces complications, helping healthcare facilities lower treatment costs and enhance patient recovery.

Infection Control Solutions

Arise 1000 EX Mattress and Control Unit Features

Key Features

• Sixteen (eight paired) therapy cells help to evenly distribute the patient’s weight and maximize pressure redistribution
• Five-inch deep therapy cells provide support and prevent bottoming out for patients within weight limit
• Mattress control panel provides: independent inflation and deflation of six-inch wide side bolsters when used in combination with the Joerns Bari10A bed frame (allows for mattress widths of 36″, 42″ or 48″)
• Length inflation and deflation from 80″ to 88″
• Lower three-inch therapy cell provides support in the event of a power failure
• Anti-kink, easy clean air supply hose set Maximum weight capacity of 1000 lbs.
• Control unit features true low air loss and three modes of operation – Autofirm, Pulsate and Therapy (eight levels)
• Patient position sensor optimizes support for seated occupants (Fowler Boost)
  

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Arise 1000 EX Documents

Arise 1000 EX Low Air Loss User Manual

Arise 1000 EX Low Air Loss Mattres Product Brochure

Joerns Arise 1000 EX Specifications

Warranty

The Joerns Arise 1000 EX comes with a 2-year warranty on the mattress and a 1-year warranty on the control unit, cover, and electrical components.

Warranty Information

The Joerns Arise 1000 EX comes with a 2-year warranty on the mattress and a 1-year warranty on the control unit, cover, and electrical components.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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