Hoyer Journey Sit to Stand 340 lbs Capacity Lift
The Hoyer Journey lift is an ultra compact, portable folding standaid with best-in-class functionality. It is compact and lightweight allowing caregivers to maneuver in tight spaces while folding for easy storage or transportation. The first on the market adjustable sling attachment cradle mechanism supports a range of patient heights and sizes, allowing your facility to have one lift that meets the needs of many. Our careful attention to product design with the Joerns Mobility Solutions ensures that both the caregiver’s and the resident’s needs have been met.
What's in the Box?
Hoyer Journey Smart Monitor Technology
Equipped with smart monitor technology, the Journey lift helps track usage to ensure proper compliance and long-term durability. This feature enhances safety and reliability, ensuring users and caregivers can trust the lift to perform consistently over time. By monitoring key performance data, the system helps extend the lifespan of the lift while providing valuable insights for maintenance.
Hoyer Journey Folding Compact Design
The Journey lift features a sleek, compact folding design that requires no tools for setup. This makes it incredibly easy to store and transport, whether at home or on the go. Its lightweight yet sturdy build ensures convenience without compromising stability, making it an excellent choice for caregivers and users looking for a portable stand aid with best-in-class functionality.
Hoyer Journey Adjustable Cradle & Kneepad
The Journey lift is designed to fit a wide range of users, thanks to its adjustable kneepad with infinite settings. This customizable support system improves comfort and stability during transfers. The adjustable cradle design also accommodates different patient sizes and needs, making it a versatile choice for both home and professional care settings.
Hoyer Journey Sit-to-Stand Lift – Key Features & Benefits
- Compact, Folding Design – No tools required for setup; folds easily for convenient storage and transport. Ideal for home or facility use in tight spaces.
- Lightweight & Maneuverable – Designed for caregivers to navigate effortlessly in small areas while ensuring safe and stable transfers.
- 340 lbs Weight Capacity – Supports a wide range of patients, making it a versatile lift for different body types and needs.
- Smart Monitor Technology – Tracks usage to promote safe operation, extend product lifespan, and ensure proper maintenance.
- Adjustable Sling Attachment Cradle – The first of its kind, this innovative design accommodates users of various heights for a tailored fit.
- Adjustable Kneepad with Infinite Settings – Provides customizable comfort and support for patients during transfers.
- Intuitive Push Pad – Assists caregivers in initiating movement with minimal effort, improving ease of use.
- Protective Bump Guard – Prevents damage to furniture and surroundings, making it a safe choice for home environments.
- Low 4.3” Clearance – Easily fits under most furniture and beds for smooth, hassle-free patient transfers.
- Durable Construction with Powder-Coat Finish – Ensures long-lasting performance and resistance to wear and tear.
Hoyer Journey Documents
Hoyer Journey Patient Lift Specifications
| General Specifications |
| Safe Working Load |
340 lbs |
| Maximum Overall Length |
39.4 in |
| Minimum Overall Length |
36.8 in |
| Maximum Overall Height |
63.0 in |
| Minimum Overall Height |
44.5 in |
| Maximum Height to Attachment Point |
60.2 in |
| Minimum Height to Attachment Point |
28.4 in |
| Turning Radius |
45.1 in |
| Certification |
Tested to EN ISO 10535 (Global Standard for Patient Lifts) |
Warranty Information
- The Hoyer Journey Professional Patient Lift comes with 2 years warranty covers all mechanical and electrical components against defects in materials and workmanship under normal use.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
Approved returns are subject to:
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
To request a return, please email:
support@firstclassmobility.com
Pre-Orders & Backorders
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
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Beds and mattresses
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Batteries and chargers
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All lifts (residential, vehicle, and patient lifts)
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Lift chairs, geri chairs, and patient room chairs
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Wheelchair cushions, support surfaces, and slings
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Mobility and Lift accessories
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Red light therapy devices
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All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries, Refused Shipments & Incorrect Addresses
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
Hoyer Journey Professional Patient Lift User Manual