The Journey UPWalker Premium Lite Upright Walker revolutionizes the experience of upright walking, offering a blend of natural mobility, comfort, and enhanced support.
Designed with the needs of those facing mobility challenges in mind, this walker aims to alleviate pain and fatigue, providing a safer and more enjoyable walking experience. Its user-friendly features make it an ideal companion for seniors, individuals with disabilities, and anyone seeking a reliable walking aid.
The Journey Upwalker 200 Premium combines innovation and convenience for your mobility needs. It features a patented design for enhanced safety and stability, and it comes fully assembled for immediate use. The height-adjustable settings and lockable brakes allow for customized comfort, while the dual sets of adjustable, removable padded armrests and assist handles adapt to various preferences. The larger, softer wheels ensure a smooth ride on different terrains, and motion-activated lights provide visibility for safe navigation anytime. Additionally, a comfortable backrest and seat offer rest when needed, and a storage basket keeps personal items within easy reach.
Key Features
☑ Enables User to Stand Fully Upright
☑ Arrives Fully Assembled
☑ Lightweight - Only 18.5 lbs.
☑ Smaller - for Narrow Openings - Just 25.3 inches Wide!
☑ Maneuvers in Tight Spaces
☑ Adjustable-Height Handles and Armrests - 34.5-45.5-inches
☑ For Users: 4'10" to 6'1" - Tall
☑ Get up Easier with Sit-To-Stand Handles
☑ Comfortable Fabric Seat - 18"W x 10" D
☑ Lockable Brakes for Stopping and Resting
☑ Stylish European Design with Ergonomic Features
☑ Sturdy Frame with Large, Softgrip Wheels (10-in. Front and 8-in. Rear)
☑ Folds Easily for Transport or Storage
Documents
Journey UpWalker 200 Premium Lite Manual
Specification
| User Info |
| User Height Range |
4'10"–5'6" |
| User Weight Capacity |
300 lb |
| Dimensions |
| Length |
31.5" |
| Width |
25.3" |
| Armrest Height Range |
34.5"–45.5" |
| Seat Dimensions |
| Seat Width & Depth |
18" W × 10" D |
| Seat Height From Ground |
23" |
| Sit-to-Stand Handle Height |
29" |
| Weight & Capacity |
| Unit Weight |
18.5 lb |
| Wheel Size |
| Front Wheels |
10" |
| Rear Wheels |
8" |
| Folded Dimensions |
| Length |
31.5" |
| Height |
42" |
| Width |
9.75" |
Warranty
☑ 1-year warranty for the original purchase.
☑ 6-month warranty for the components and accessories
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
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Within 24 hours of placing your order: Free cancellation.
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After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
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Custom orders: Cannot be canceled once processing has begun.
Please note:
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Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
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Refunds are only issued within 7 days of purchase.
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Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
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All cancellations must be submitted in writing.
Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
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Item must be unused, in original packaging, with all accessories and documents
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A 25% restocking fee applies
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Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
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Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.
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You will be given tracking details to monitor your shipment.
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We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
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If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
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You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
