OB-3620 UltraAir Mattress - Alternating Pressure Ulcer Prevention Mattress with Low Air Loss Air

Heavier patients who spend long hours in bed often face problems like pressure sores, limited movement, and skin irritation. The ObboMed OB-3620 UltraAir™ Mattress uses Alternating Pressure and low air loss airflow to relieve pressure and control heat and moisture. This helps keep the skin dry, improves circulation, and lowers the risk of sores, allowing the user to rest longer without discomfort. This mattress can support 800lbs perfect for heavier patient. 

Simplified Hygiene and Care Efficiency

Keeping clean in bed can also be difficult and physically demanding for caregivers. The built-in “Easy Go” bedpan and shampoo systems let hygiene tasks be done directly in bed without lifting or transfers. This makes daily care faster and safer, reducing the risk of strain or injury for both the patient and caregiver.

Safety is another concern for patients with limited mobility. The soft air-filled guardrails prevent falls while remaining gentle on the skin, helping users feel more secure and protected.

Improved Circulation and Breathing Support

For patients who spend long periods lying down, poor circulation and chest congestion can affect breathing and comfort. The OB-3620 UltraAir Mattress provides smooth self-lateral rotation and turning angles up to 40°, along with a built-in vibration massager that loosens chest congestion and relaxes muscles. This promotes better breathing, reduces stiffness, and supports overall well-being during recovery.

Note: Bed Frame, Bedpan and Shampoo Basin Not Included

OB-3620 StandardAir Mattress Features

Cell-on-Cell Mattress Design / 24H Power Outage Protection

The OB-3620 UltraAir Mattress is built with a cell-on-cell design that keeps the bottom layer inflated for up to 24 hours during a power outage, helping prevent bottoming out. If power fails, it gives both sound and light warnings, as long as the air hose stays connected. All functions are easy to control using the panel on the foot of the bed.

Top Cover Features

• Antimicrobial surface

• Free from latex, lead, and mercury; biocompatible

• Anti-allergic and non-irritating

• Liquid-proof barrier

• Machine washable

• 4-way stretch PU fabric (Made in Germany)

• Quilted underside reduces friction and skin shearing

• Fireproof polyurethane (Meets US standards: 16 CFR 1632, 16 CFR 1633, TB129)

• Breathable material allows heat and moisture to escape through Low Air Loss (LAL) function

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Documents

ObboMed Alternating Pressure Mattress Multi Model Manual

ObboMed Alternating Pressure Mattress Multi Model Brochure

OB-3620 Mattress Specifications

Warranty

• The ObboMed OB-3620 UltraAir Mattress comes with  a warranty of 1 Year on Top Cover, 2 Years on Control Unit and Mattress.

Warranty Information

The ObboMed OB-3620 UltraAir Mattress comes with a warranty of 1 Year on Top Cover, 2 Years on Control Unit and Mattress.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.