Prius Healthcare USA Rhythm Multi Plus Mattress Replacement
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Prius Multi Plus (Mattress Only)
The Rhythm Multi Plus Mattress replacement surface for Rhythm Multi Plus Mattress System, this mattress is designed to keep the body evenly supported through every change in position.
This is the mattress replacement only and the Alternating Therapy, Auto Fowler, and Heel Relief Zone functions only operate when connected to the Rhythm Multi Plus Control Unit.
Adaptive Pressure Relief Features
- Pulsation Mode – The mattress cycles air automatically in adjustable intervals from 3 to 95 minutes, raising and lowering pressure across the body to keep weight evenly distributed.
- Auto Fowler – The system includes automatic sensing technology that detects when the head of the bed is raised and increases air pressure in response to maintain even support and prevent bottoming out.
Rhythm Multi Plus Essential Features
Happy Heel Zone
Three selectable softness settings that adjust the last four air cells to reduce pressure under the heels and protect sensitive areas.
Low Slip Nylon Under Mattress Base Cover
This cover prevents mattress slippage for stable support and reduces friction. It's easy to install and maintain.
Nylon Woven Fabric with PU Coating Finish
This fabric is durable and resistant to wear and tear, water-resistant for added protection, and lightweight and easy to clean.
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Documents
Prius Rhythm Multi Plus User ManualSpecification
| Mattress | |
|---|---|
| Mattress Feature | Alternating Pressure with Low Air Loss |
| Dimensions | 80”L × 36”, 42", 48"(W) × 8”H |
| Weight | 28.6 lbs |
| Weight Capacity | 500, 750, 1000 lbs |
| Cell Material | Black Nylon with PU Coating |
| Cell Number | 18 cells |
| Cover Material | Blue Nylon with PU coating finish |
| Base Material | Black Polyester with PVC coating |
Warranty Information
- The Prius Rhythm Multi Plus Alternating and Low Air Loss Mattress covers with a one year limited warranty.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
Approved returns are subject to:
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A 25% restocking fee
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Non-refundable outbound shipping
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Non-refundable white-glove delivery charges (if applicable)
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
To request a return, please email:
support@firstclassmobility.com
Pre-Orders & Backorders
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
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Beds and mattresses
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Batteries and chargers
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All lifts (residential, vehicle, and patient lifts)
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Lift chairs, geri chairs, and patient room chairs
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Wheelchair cushions, support surfaces, and slings
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Mobility accessories
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Red light therapy devices
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All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries, Refused Shipments & Incorrect Addresses
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
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